Executive level HR Generalist

TERRI COX

Open to Consultant and Permanent Opportunities

*********@*****.*** Atlanta, GA 30080 310-***-****

INDUSTRY-DIVERSE HUMAN RESOURCES EXECUTIVE

Federal & Multi-State Employment Law • Organizational Development • Talent Acquisition

Training • Corporate Communications • Compliance • Benefits Administration • Labor Relations

Seasoned, accomplished and experienced Sr. Human Resource Management Professional. Rapid promotion and increasing authority in roles as an HR Generalist, HR Manager, and HR Director for Fortune companies including Warner Bros., Walgreens Corporation, Limited Brands and Legends Sports & Entertainment.

Well versed in administering the delivery of a diversity of HR services to multi-state organizations with upward of 15,000 team members. Well practiced in employee relations, talent development, policy development, union grievance remedy and collective bargaining, community relations, performance management and reward initiatives.

A trusted advisor and strategic partner to the business noted for diplomatically handling reductions in force, performance reviews, progressive discipline, terminations, executive training, and all manners of investigations related to areas including sexual harassment and employee grievances as well as payroll and benefit issues. A diversity candidate ideally suited to meet the needs of a rapidly changing demographic for business professionals.

CORE COMPETENCIES

Change Management • Project Management • Strategic Planning • Team Leadership • Talent Acquisition • Workforce Planning

PROFESSIONAL EXPERIENCE

Legends- Premium Sports, Entertainment & Attractions 2015- Present

A leading, full-service global sports and entertainment hospitality company owned by the Dallas Cowboys and New York Yankees.

Regional Director of Human Resources

Clients include major accounts such as the Los Angeles Rams, Los Angeles Chargers, Atlanta Falcons, Dallas Cowboys, Sacramento Kings, Las Vegas Raiders, USC, Notre Dame, Los Angeles Angels, Ultimate Fighting Championship (UFC) and various Live Nation venues. Corporate and field level support for 1,800 full-time and 15,000+ part-time team members.

Provides expert advice, guidance and counseling to the President, SVPs, SVP General Counsel, Regional Vice Presidents, General Managers, management staff and associates on all employee related issues such as, but not limited to: employment/labor law, performance management, progressive discipline measures, talent development, talent acquisition and leadership development

Leadership of the Company community outreach programs and initiatives

Establish, negotiate and maintain long-term labor relations and collective bargaining strategies that support the business objectives, while creating an environment of trust

Leadership of the acquisition and retention of talent at all levels

Address key business issues such as organizational design changes, compensation structure creation and maintenance, workforce complaints and retention strategies

Perform HR due diligence with respect to mergers, acquisitions and other similar transactions.

Partner with executive team to develop appropriate training programs for new and existing employees

Assist with selection process for critical vendor relationships such as the Human Resource Information System (HRIS), Learning Management System (LMS) and Drug and Background vendors

Manages the annual assessment process, by assisting with the creation of development plans and career maps.

Ensure compliance with all Company policies and procedures and Federal, State and local laws and regulations, which pertain to Human Resources

Eliminated persistent staffing shortfalls to increase both sales and profitability

Improved the depth and quality of candidate pools while boosting retention 70% over the previous year, reducing training costs. Expanded the recruitment media portfolio to colleges, social websites, and various diverse papers.

Outstanding display of experience and customer focus in a fast-pace environment with dynamically changing priorities

Terri Cox, Sr. HR Executive PAGE TWO

Warner Bros. Entertainment 2013-2015 (Division purchased by Deluxe Ent.)

World renowned global entertainment leader owned by The Time Warner Company. Innovative leader in multi-media belonging to the “Big Six” of film companies.

Sr. Human Resources Manager

Act as an analytical and diagnostic business partner to divisional executives in the areas of Sr. Human Resources Management including employment law, EEOC and DOL responses, employee relations investigations, labor relations including collective bargaining, performance management, talent acquisition and assessment, talent development, budget management, workforce planning, organizational design

Creation and interpretation of global policies including compensation practices and rewards/recognition programs

Partner with key leadership to drive the company’s “people” strategy through core competency project and program management

Management of 4 HR professionals

Walgreens Corporation 2009-2013 (Position Elimination)

America’s leading multi-billion dollar drugstore chain successfully operating over 8,000 stores in 50 states.

Sr. Regional Human Resources Manager Talent Development

Provide strategic HR business partnership to field leadership: Market Vice President, District Managers, Pharmacy Supervisors, Community Store Management, Loss Prevention and 300+ store managers

Assessment of talent development and performance improvement needs followed by design and management of training initiatives and development plans

Conduct employee relations investigations and provide recommendations on resolution

Lead formal talent assessments, calibrations of talent, performance evaluations and succession planning

Created a variety of company-wide utilized training tools such as Change Management Toolkit, Equal Opportunity Workshops and Leadership at all Levels

Management of 12 field trainers and 3 executive assistants

Partnered with all levels of field employees on talent relative initiatives, profit improvement strategy, cultural awareness, internal/external customer service

Improved HR service delivery while establishing the HR function as a trusted and strategic contributor to the business.

Revitalized management bench strength through aggressive recruitment of external talent for the first time in company history.

Express (Limited Brands) 2007-2009 (Position Elimination)

International, fashion forward clothing and accessory retailer employing over 18,000 associates across 650+ stores. Express is globally recognized for its challenging yet positive performance driven culture that nurtures sought after talent across industries.

Sr. Regional Human Resources Partner

Managed employee relations, talent development and full life-cycle recruitment for 191 Stores, 23 Districts across 16 states, totaling over $1.1 billion in revenue

Served as a strategic business partner to the Zone VP, Regional Managers, District Managers and Store Managers for all current and future human resources needs and corrective actions

Partnered with VP HR on the investigation and resolution of regional employee relations matters including investigations, terminations and government agency complaint responses

Personally created a variety of interview and selection guides for field management. Ex. Back to School Interview & Hiring Guide, Holiday Hiring Best Practices, and Behavior Based Interview Guide

Key team member on the Express Career Website, Employee Referral Program, and Succession Planning Tool committees

Single handedly staffed and designed training for a new store in the remote market of Honolulu within 30 days. Store volume exceeded $15 million/yr.

Terri Cox, Sr. HR Executive PAGE THREE

BCBG MAX AZRIA GROUP 2006-2007

A chic, global fashion house encompassing over 20 mixed-end brands at its height.

Sr. Human Resources Business Partner

Perform employee relations investigations for all levels of corporate and store employees involving harassment, discrimination, pending terminations, injuries, and loss prevention

Provide guidance and coaching to employees and management on employment law, labor relations and company policies and procedures to include: performance management and review, career mapping, compensation planning and negotiations, benefits consultation, new hire orientations, employee leaves of absences, and worker’s compensation

Execute full life cycle recruitment for all departments

Purcell International Group 2003-2006

Premier, full-cycle executive search and recruitment firm specializing in diversity and senior level talent.

Executive Recruiter

Management of recruiting processes for all levels of professional for both small and large companies (multi-site) on a national and international basis

Identify and attract top level talent through direct marketing and innovative recruitment strategies

Supervision of 2 interns and Administration of internship program

Complex salary and benefit negotiations

Provided compensation analysis and educated hiring managers on market salary trends

American Golf Corporation 2001 – 2003 (Company Purchased by Goldman Sachs)

Owner and operator of premier international golf course portfolio.

Human Resources Generalist

Performance management and employee relations for 125+ golf courses, 650+ employees

Full life cycle recruitment and payroll for exempt and non-exempt employees at all levels.

Administration of full benefits for 650+ employees

Provided extensive customer service for all employees regarding employment law, recruitment, benefits, policies, and career development

Triteck Software 1998- 2001 (Company closed)

Start-up computer security software development company.

Human Resources Representative

Investigation and handling of multi- site employee relations matters including discrimination, harassment, worker’s compensation claims, and FLSA claims.

Developed and administered human resources related company-wide training models

Full life cycle recruitment and on boarding

Administration of all company benefits, leaves of absence and payroll

GFA Health Associates 2016- Present

Pro Bono Sr. Human Resources Consultant in the public health, non-profit industry

The Right Way Foundation

Pro Bono Sr. Talent Development Consultant in the foster, non-profit industry 2015- Present

EDUCATION, TRAINING & AFFILIATIONS

Bachelor of Arts, Political Science – Loyola Marymount University

Senior Human Resources Management Certification

Senior Certification, Employee Relations Law

Prosci Change Management Certification

GROW Training & Development Certification

Crisis Intervention and Management Certificate

Society for Human Resources Management (SHRM)

Professionals in Human Resources Association (PIHRA)

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