Manager Administrative Assistant
Resume:
PAMELA D. BAILEY
Addison, Texas 75001
972. 345.6447
**********@***.***
LETTER OF INTRODUCTION
With the goal of reclaiming my career path in the hospitality industry, I believe the time is right to explore new business opportunities. I feel confident that my diverse career demonstrates my ability to acclimate to multiple customer bases and presents a background that will assist any organization in streamlining operations and enhancing bottom line profits.
I am results-driven, resilient, street smart, and highly approachable. I contribute to the effective leadership of teams though a range of initiatives. I am a dynamic leader who is a strategic thinker able to perform in challenging situations with competing priorities that companies face daily in their efforts to enhance profits. I offer over twenty-five years of successful business experience, twenty-two of which have been in the hospitality industry, during which time I have held positions of responsibility and trust. I have demonstrated the ability to establish a comfortable level for growing relationships with internal departments that result in a productive work climate. I have a talent for improving current business within my own work group and turning challenges into profit-focused entities. In addition, I can effectively establish and maintain a strong departmental base via my ability to analyze problems and find efficient measures to ensure only top quality services.
I have learned along the way that successful communications is the staple of the current business climate and is essential in all areas of business. I am stimulated by challenging problems and have been the pacesetter in raising the bar for myself and inspiring similar goals for my team. This ensures consistent, timely results that are well above target.
Since my geographical move back to Colorado is personally motivated, I am willing to underwrite all relocation costs with no expectation of corporate assistance. I will also be available to report for work two weeks after a job offer is extended.
Should my résumé be of interest to you, I would appreciate the opportunity to meet with you for a personal interview at your earliest convenience to discuss how my qualifications could assist your organization in achieving its corporate goals.
Yours truly,
Pamela D. Bailey
Attachment: résumé
PAMELA D. BAILEY
17200 Westgrove Drive, #716
Addison, Texas 75001
972. 345.6447
**********@***.***
PROFESSIONAL SUMMARY
Innovative and results-driven Supervisor/Manager with a demonstrated ability to streamline operations in an environment that demands exceptional results. Experience in both driving and responding to customer service trends and forming partnerships with peers while keeping upper management in the loop.
CORE CAPABILITIES
^ Demonstrate reliability, high self-motivation, and the ability to assume increased levels of responsibility, anticipate and meet needs, and achieve dynamic results
^ Exhibit maturity in highly stressful situations; exercise prudent judgment, and maintain effective performance
^ Inspire a shared purpose and build partnerships through mutual trust, demonstrating a positive attitude and professionalism
^ Outstanding leadership skills with a reputation for leading by innovation through skill sets in customer relations, negotiation, and motivation
^ Set priorities and determine appropriate tactical applications; evaluate available resources check results against plan, and take corrective action when needed through the strategic process
^ Open to constant innovation, creatively seeking better ways to do business that will contribute to bottom line profits while maintaining the company image within the industry
CERTIFICATIONS
Bartender, TABC, 2014
Caregiver, Personal Care Aide and Gerontology, 2013
COMPUTER SKILLS
MS Word, Excel, Outlook
COMMUNITY SERVICE
Volunteer, TOWN OF ADDISON
Volunteer/Fundraiser, SPEEDWAY CHILDREN’S CHARITIES
PAGE TWO
BAILEY
PROFESSIONAL EXPERIENCE
4/08 - SUBLIMITY CARE Dallas, Texas
present Owner
Caregiver (4/12 - present)
Transitioned from care for father to accepting assignments from family and friends for short term recuperative assistance. Duties included patient transport and medication administration. Also rides to the Grocery store, community activity center, friend visits, movie theatre, listen to music and refreshing walks.
Personal Assistant (4/08 - 4/12)
Responsible for all start-up activities for a company dedicated to the physical care and business for one patient; father. In addition to the physical caregiving he provided training in all business record-keeping, interacting with personal business representatives; bankers, investment counselors, and charities.
3/06 - STARBUCK’S Dallas, Texas
3/08 Shift Supervisor
Directed the efforts of 12 employees in this high volume, 35-seat establishment. Accountable for new hire training, performance reviews, and response to patron concerns.
11/99 - AT&T WIRELESS Dallas, Texas
9/06 B2B Sales Support Specialist
Primary client was Dallas Independent School District (DISD). Responsible for trouble-
shooting and suggestive selling for new business.
Archived experience of hospitality positions of high-profile companies. Detailed information available upon request.
2 years GOURMET DALLAS CATERING Administrative Assistant Dallas, Texas
Handled sit-down follow-ups with clients serving 20 to 2,500 attendees. All accounting and incoming inquiries, 30% weddings and 70% corporate functions.
2 years AMERICAN AIRLINES Reservations Ft. Worth, Texas
Domestic only. After four months assigned to the Gold/Platinum Desk. Sold $300,000 in one month. Podium-delivered training for a two month class for 25 participants.
1 year CORAL GRILL RESTAURANT Manager Steamboat Springs, CO
8 years SHERATON STEAMBOAT RESORT AR/Front Desk Steamboat Springs, CO
1 year STARBUCK’S Barista Dallas, Texas
7 months CAPPUCCINO RESTAURANT Hostess Dallas, Texas
1 year HOLIDAY INN Bartender Farmers Branch, Texas
1 years DUPONT PLAZA (450 rooms) Accounts Receivable Dallas, Texas
3 years STEAMBOAT SKI CORPORATION Lift Operator Steamboat Springs, CO
EDUCATIONAL BACKGROUND
TYLER JUNIOR COLLEGE Tyler, Texas
Attendance: One Year
Focus of Study: Basic Core Courses
BROOKHAVEN COMMUNITY COLLEGE Farmers Branch, Texas
Attendance: One Semester
Focus of Study: Travel Industry
PAMELA D. BAILEY
17200 Westgrove Drive, #716
Addison, Texas 75001
972. 345.6447
**********@***.***
REFERENCES
Karen Beauvais,
formerly Broker,
Coldwell Banker Real Estate
Steamboat Springs, Colorado
Karen Schropp-Quay-Selbe
retired Director,
Conference Service, Sheraton Steamboat Resort and Conference Center
Hayden, Colorado
Mary Jo Nelms,
formerly, Flight Attendant American Airlines
Marketing and Leasing Manager
TRADITION PRESTONWOOD ASSISTED LIVING CENTER
Please Do No Contact References Until a Job Offer is Both Extended and Accepted.
Contact this candidate