Administrative Assistant Service
Resume:
TONYA MCCLOUDY
**** ***** ****** *****. ******, GA 30288
Ph: 404-***-****
*****.********@*****.***
Professional Summary
[Administrative Assistant] with over 10] years experience . Core competencies
include Excel, [Power point] as well as excellent communication and time
management skills. Handles tasks with accuracy and efficiency.
Skills
Customer and Personal Service Judgment and Decision Making
Active Listening Management of Personnel Resources
Clerical Computers and Electronics
Complex Problem Solving Administration and Management
Experience
Dispatcher/Secretary April 2014-Present
Buckhead Towing - Atlanta, Ga
Determine response requirements and relative priorities of situations, and
dispatch units in accordance with established procedures.
Record details of calls, dispatches, and messages.
Read and effectively interpret small-scale maps and information from a
computer screen to determine locations and provide directions.
Answer routine inquiries, and refer calls not requiring dispatches to
appropriate departments and agencies.
Schedule or dispatch workers, work crews, equipment, or service vehicles to
appropriate locations, according to customer requests, specifications, or needs,
using radios or telephones.
Confer with customers or supervising personnel to address questions,
problems, or requests for service or equipment.
Monitor personnel or equipment locations and utilization to coordinate
service and schedules.
Receive or prepare work orders.
Relay work orders, messages, or information to or from work crews,
supervisors, or field inspectors, using telephones or two-way radios.
Record and maintain files or records of customer requests, work or services
performed, charges, expenses, inventory, or other dispatch information.
Determine charges for services requested, collect deposits or payments, or
arrange for billing.
Receive payments and post amounts paid to customer accounts.
Inventory Specialist Mar 2009-Nov.2016
Ameri-counts - Atlanta, Ga
Operate computers programmed with accounting software to record, store, and
analyze information.
Check figures, postings, and documents for correct entry, mathematical
accuracy, and proper codes.
Classify, record, and summarize numerical and financial data to compile and
keep financial records, using journals and ledgers or computers.
Operate 10-key calculators, typewriters, and copy machines to perform
calculations and produce documents.
Calculate, prepare, and issue bills, invoices, account statements, and other
financial statements according to established procedures.
Operate typing, adding, calculating, or billing machines.
Keep records of invoices and support documents.
Cashroom Manager/Administrative Assistant Feb 2003-May 2011
Cambar & Barton - Atlanta, Ga
Process payroll information.
Perform general office duties, such as ordering supplies, maintaining records
management database systems, and performing basic bookkeeping work.
File and retrieve corporate documents, records, and reports.
Set up and oversee administrative policies and procedures for offices or
organizations.
Open, sort, and distribute incoming correspondence, including faxes and email.
Prepare agendas and make arrangements, such as coordinating catering for
luncheons, for committee, board, and other meetings.
Use computers for various applications, such as database management or word
processing.
Perform payroll functions, such as maintaining timekeeping information and
processing and submitting payroll.
Collect and deposit money into accounts, disburse funds from cash accounts to
pay bills or invoices, keep records of collections and disbursements, and
ensure accounts are balanced.
Maintain scheduling and event calendars.
Receive cash and checks and make deposits.
Supervise employees performing financial reporting, accounting, billing,
collections, payroll, and budgeting duties.
Compute, withhold, and account for all payroll deductions.
Education
Bachelor of Science : Business Administration May 1994
Morris Brown - Atlanta, Ga
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