Quality Manager

***** ***** *****

Macomb, MI

*****

Ph: 586-***-****

Email: **********@*****.***

Ben Goers

Objective

As a six-sigma green belt I continually challenge myself and others to manufacture world class products to maximize profitability and secure future business for an organization through teamwork, problem solving and leadership by example.

Experience

2014-Present Tweddle Group Clinton Township, MI

$200M, privately held manufacturer of owner’s manuals and driver information.

Director of Quality

Reduced number of open PIRs by %50

Increased problem-solving skills company wide, as evidenced by a 1500 Ford Q1 score and a 90% reduction in Toyota rejects.

Member of Tweddle University steering committee, a committee built to assess and create internal training and employee motivation for employee retention.

Tweddle University instructor

Transitioning company from ISO/TS 16949 to IATF 16949

Responsible for Quality globally (Belgium, Italy, China)

Safety Team Leader. Brought safety levels to a state where we are now eligible for the Michigan Voluntary Protection Plan Rising Star program.

Responsible for ISO-14001 system

Responsible for changes by IAOB to officially include companies like Tweddle Group to continue to be certified to 16949 standard

Responsible for assuring implementation of risk analysis documentation at all levels of Tweddle

Developed Corporate Responsibility policy for Tweddle

Responsible for completing all customer prescribed annual assessments (Quality, Shipping, Manufacturing)

Installed AQP activities for Nissan account

Responsible for $25,000 in total savings from Quality group during cost savings initiatives

2012-2014 Coe Press Equipment Corporation Sterling Heights, MI

Manufacturer of steel coil handling and straightening equipment for the stamping press industry.

Director of Quality

Develop and expand the company’s quality assurance and quality control functions.

Develop, implement and maintain policies and processes that ensure the company’s products consistently meet quality standards.

Establish and implement metrics for monitoring quality standards and departmental effectiveness.

Formalize protocol for testing new samples, including selecting which tests to conduct, while managing reasonable turn-around times.

Implemented engineering change tracking protocol to assure that changes were communicated throughout the manufacturing process.

Manage the internal audit process to confirm accuracy of quality systems.

Contribute to the development of specifications, quality policies and procedures and other quality related documents.

Investigate and resolve product and process problems related to quality and regulatory issues.

Contribute to generation of SOPs and work instructions

Developed Mission, Vision, and Values statement with owner

Implemented project tracking tools for sales team to better price equipment and provide efficiency of communication to customers

Prepare reports, analyze data, and make recommendations for improving operations.

Established regular project reviews with owner and top-level management.

2011-2012 G&B Global Rochester, MI

Manufacturer of plastic injection molded parts for the automotive industry. Also supplied service hubs and spare parts for aftermarket sector.

Director of Quality

Developed projects from concept to launch, moving the business from $2M to $20M.

Managed multiple projects in US, Europe and China.

Prepared and developed manufacturing location in San Antonio, TX from the ground up.

Responsible for implementation of TS-16949

Saved the company $10,000 in first 6 months with Cost of Quality measureables

Developed prototype process and consulted on plastic injection mold design.

Provided work-flow analysis in an effort to reduce head count resulting in labor savings.

Implemented lean manufacturing tools to better track equipment and reduce loss.

Responsible for all aspects of Quality for G&B in US and China.

2005-2011 Faurecia Automotive Seating Troy, MI

Program Quality Manager

Responsible for Quality in development of $1.5B seating program.

Successful launch of 4 product lines (GM, Chrysler)

Worked on location in Germany with Daimler AG for development of newly acquired seating program.

Rated in top 10% in North America for performance for 4 years.

Education

2008-2010 University of Phoenix Macomb, MI

Bachelor of Science degree in Business Management

1993-1998 Western Michigan University Kalamazoo, MI

Attended WMU school of business

2013 Worthington Industries Columbus, OH

Certificate in Lean manufacturing

2015 University of Michigan Ann Arbor, MI

Six Sigma Green Belt Certification

2017 AIAG Southfield, MI

IATF 16949 Lead Internal Auditor w/ Second Party Auditor Certification

Interests

Home Improvement, German language and culture, Guitar

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