Customer Service Management

JAMES V. CLARIZIO

*** ********* **. ********** ** 33755

**************@*****.*** 516-***-****

PROFILE

Hardworking, energetic chef with flexible hours, superlative communication skills, and competent abilities in addressing hectic scenarios seeking employment in a fast-paced environment. Constantly learning and researching to increase knowledge and ability. SKILLS

• Excellent communication skills and team-player work ethic with results-oriented approach to task management and product delivery.

• Top-rate knife work, meat temping and equipment management.

• Conversational fluency in Italian and Spanish.

• Knowledge and skill in management of others.

• ServSafe Certified.

EMPLOYMENT

Family Dental Office

Whitestone, NY

Office Manager Oct 2011 – Dec 2012/June 2014 – Jan 2017

• Directed weekly marketing campaigns consisting of digital and printed publications to thousands of new and existing clientele.

• Managed all finances for the practice including income record keeping.

• Gained valuable experience in office administration, personnel oversight, and financial management to ensure smooth daily workflows and solvency for the practice. Agave Restaurant New York City,

NY

Lead Server June 2009 – Sept

2012

• Mastered all serving duties including serving numerous guests at once during peak hours, resolving miscellaneous problems in all areas of the restaurant, and delivering superlative customer service.

• Held lead server position and directed regular menu tasting to ensure wait staff knowledge and proficiency of menu options to deliver excellent dining experiences for guests.

• Administered end-of-night income and gratuity distribution to wait staff and kept daily income records for restaurant management.

JAMES V. CLARIZIO

628 Cleveland St. Clearwater FL 33755

**************@*****.*** 516-***-****

Sterling Management Glendale,

CA

HR Department July 2013 – June

2014

• Ran HR Department.

• Hired and trained numerous employees.

Park Avenue Seasonale (C/O Quality Branded) New York, NY

Lead Line Cook Sept 2015 – Feb

2017

• Experienced in working and setting up each station in restaurant (Garde Manger, Grill, Saute, Plancha, Hot Apps).

• Won in-house hors d’oeuvre competition in August 2016.

• Worked during many parties and restaurant buyouts on all stations.

• Suggested recipes and created dishes that appeared on menu.

• Experience working Restaurant Week

• Experience working big holidays.

• Trained other line cooks.

• Successfully manned a 3-man line as a 2-man multiple times.

• Simple butchering.

• Full kitchen deep cleaning.

Charlie Bird New York,

NY

Line Cook Feb 2017 – June

2017

• Experience in working and setting up Saute, Entremetier, Crudo and Patissier stations.

• Skilled in shucking oysters.

• Prepared specialized menus for high profile VIPs mid-service.

• Cooked for high profile VIPs.

• Assisted in removing and putting in a new kitchen.

• Weekly kitchen deep cleaning.

JAMES V. CLARIZIO

628 Cleveland St. Clearwater FL 33755

**************@*****.*** 516-***-****

Serendipity Catering Denver,

CO

Sous Chef July 2017 – July

2018

• Created Spring and Summer Menus

• Ran kitchen as acting Executive Chef between transitions.

• Created kitchen schedule.

• Created kitchen policies for streamlining production.

• Created and executed daily menus for external café.

• Trained new staff

• Prepped large batches of sauces, large quantities of proteins, and batches of stocks.

• Ordered daily product from food purveyors to keep stock at necessary level for day to day production.

• Added menu items and food cost into catering software. EDUCATION

Ramapo College Mahwah, NJ

Major: Biochemistry August 2009 – November 2010

International Culinary Center New York, NY

Major: Professional Culinary Arts June 2015 – Dec 2015 Gordon Ramsey Online Master Class New York, NY

April 2017

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