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Human Resources Customer Service

Carmona, Cavite, Philippines
June 14, 2018

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Residence: ***-K E.Quintos Street, Sampaloc, Manila

Contact No. 093*-***-**-**

Email Address:

Employment Objectives:

Obtain a position where I can maximize and improve my time-management skills, quality assurance, and working experience.

Seek challenging assignments and responsibilities that will contribute to personal growth and career advancement.


TERTIARY: Universidad De Manila

(Arroceros, Manila)

B.S. Business Administration major in Entrepreneurship



JBW Floor Center

Inventory Clerk (April 2018 – JUNE 2018)

-•Counts store inventory for official store records.

-•Checks actual store inventory against computerized records.

-•Reports any discrepancies in inventory records to store manager.

-•Receives store deliveries.

-•Assists in unloading inventory from delivery truck.

-•Organizes inventory in stock room.

-•Files all delivery and inventory receipts.

-•Writes up inventory reports detailing any overstock or missing items.

-•Presents inventory reports at store meetings.

-•Ensures that stock room is clean and well organized.

-•Moves and restructures organization of stockroom to make space for new inventory.

-•Assists in cleaning and organizing the store upon closing.

-•Reviews shipping and receiving documents for accuracy.

-•Assists customers on the sales floor in locating items.

-•Doing mid month and every end of the month inventory.

Wealth access international holding ltd.

Finance Associate (January 2017 – January 2018)

-Maintain the balance of the accounts between in the bank and in our system.

-Encode all the records in the file of every transaction of the clients.

-Inventory of ATM's and simcards twice every month.

-Inventory of the cards daily to make sure that they are balance and complete.

-Monitoring the borrow and return of the cards.

-Checking the balance of the accounts thru online banking weekly.

-Processing/Settling the payment/deposits, withdrawals of the clients thru online banking.

-Doing the everyday task with speed and time duration according to the SOP of the company.

savory fast food inc.

warehouse staff (September 2015 – September 2016)

-Strategically manage warehouse in compliance with company’s policies and vision

-Oversee receiving, warehousing, distribution and maintenance operations

-Setup layout and ensure efficient space utilization

-Adhere to all warehousing, handling and shipping legislation requirements

-Maintain standards of health and safety, hygiene and security

-Manage stock control and reconcile with data storage system

-Prepare annual budget

-Recruit, select, orient, coach and motivate employees regularly (IN/OUT status report, dead stock report etc)

-Receive feedback and monitor the quality of services provided

-Doing Weekly inventory to monitor all the stocks are available

savory fast food inc.

human resources staff (august 2014 – September 2015)

-Answering employee questions

-Processing incoming mail

-Creating and distributing documents

-Providing customer service to organization employees

-Serving as a point of contact with benefit vendors/administrators

-Maintaining computer system by updating and entering data

-Setting appointments and arranging meetings

-Maintaining calendars of HR management team

-Compiling reports and spreadsheets and preparing spreadsheets


Communication – Excellent written and verbal presentation skills in both English and Filipino.

Goal-Oriented – Ensures goals are met before deadlines.

Flexible – Willing to try new things and develop passion for them.

Interpersonal Skills – Capable of getting along with co-workers and accepts supervision.

Intermediate Knowledge in MS Office – Uses Word, PowerPoint, and Excel with ease.

Team Player – Willing to help teammates in every way possible.


DATE OF BIRTH: June 02, 1992

AGE: 26 years old





WEIGHT: 71 kgs.

FATHER’S NAME: Ernesto D. Figuerres (ofw)

MOTHER’S NAME: Lucille S. Figuerres ( Housewife )


Iralyn Pamela Ilagan

Human Resources Officer, Savory Fastfood Inc.

Contact Number: 092********

Mr. Arnel O. Sanchez

Human Resources Officer, Vikings Group of Companies

Contact Number: 097********

Ms. Julie Ann Reynaldo

Team Leader, Wealth Access International Holdings Ltd.

Contact Number: 091********

Mr. Haron S. Juanday Jr.

Finance Associate, Wealth Access International Holdings Ltd.

Contact Number: 090********

Mr. Arjay Apuntar

Finance Associate, Wealth Access International Holdings Ltd.

Contact Number: 092********

I hereby certify that the above information is true and correct to the best knowledge and belief.

Ian Nicole S. Figuerres

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