KAREN J. MILANO

Corinth, Texas *****

E-Mail: ac5vpj@r.postjobfree.com

912-***-****

PROFILE

Over 10 years of experience as a Receptionist, and providing customer

service with over 100- 150 Clients/Customer and Vendors daily

Strong experience with working on High Volume Switchboard ; received between 250 - 300 telephone calls daily.

Company interaction included over 100 employees

Including customer service and interacting with the public

WORK EXPERIENCE

Texas Health Presbyterian Hospital, Flower Mound

Hospital Cafeteria

Flower Mound, Texas

Customer Service

June 08,2015- Jan. 01, 2018

Prepared for daily task within the hospital cafeteria, then cashier during

opening hours, for Breakfast, Lunch, Dinner. Also take part in working special

events, and fun raisers.

LISD Lewisville Independent School District

Child Nutrition Department

Lewisville, Texas

August 2014 - March 2015

Customer Service- Cashier at Flower Mound Elem. School. Working with team members for students

Cashier duties, applying meal charges on students account, and preparing for

daily banking deposits. Working with money daily, received from students to

apply payment on students meal account.

CCA-Christian Community Action

Volunteer

Location: Lewisville, Texas

July 2014- Present

Food Pantry; Scanning applicants ID card upon arrival, and also bagging groceries

Hormel Foods Corporation

Corporate Regional Headquarters Switchboard Operator & Administrative Assistant

Location: Savannah, Georgia

Jan. 2008- Sept. 2011

Managed front desk (lobby) duties which included, but not limited to: Operating 10 line switchboard, responsible for all Fedex shipping, and US Postal Mail distribution needs for different departments and assisting all departments with

miscellaneous duties

Filed, copied, and calculated shipping department income and typing reports;

Performed client relations duties while maintaining the Shipping Departments' correpsondence operations and coordinating all Client/Vendor meetings.

Maintained sole responsibility while working with 15 departments including

Plant Operation departments

Oliver, Maner & Gray, L.L.P.

Firm Receptionist/ Clerk / Administrator Assistant & Client Relations Officer

Location: Savannah, Georgia

Feb. 2004- April 2007

Managed front desk (lobby) duties which included but were not limited to: front-desk Switchboard (10 lines), Fedex shipping, mail needs, typing, filing of client base, and other miscellaneous duties

Reponsible for the maintenance and upkeep of the library; all filing, and

maintenance of client portfolios for all of the departments

Maintained daily expense reports for numerous employees and firm partners.

Maintained a large office stock and ordering of supplies for office staff daily.

Responsible for all service request on all copiers, fax machines, and all maintenance needs for postal equipment.

Responsible for large photo copy projects for the "Bond Department" while putting together transcription packets for Federal District Court

regulators.

The Silk Factory Custom Designs

Owner & Designer

Cape Coral, Florida

June 1992- Aug. 2000

Opened a business where I could use my skills as a Designer to accommodate customers with decorating needs, and built a clientele base, where repeat customers found comfort in having me do custom designs for their home or office.

Met with individual customers on a one-on-one basis to discuss details of specific

designs, events, and or job requirements for residential and commericial

needs; Incorporating silk designs to decorate home or office.

Handled all aspects of business operations to assure daily activities to meet company objectives;

Developed and regulated Sales & Marketing duties to increase quarterly revenue;

Managed company sponsorship accounts and advertising promotions through local television media and radio.

Key Skills:

Type 45-50 WPM Outlook 10-Line Switchboard

MS Word MS Excel Excellent Written/ Oral Communications

Fedex program US Postal Windows XP, Copiers/ Fax/ Folding Machine

Education:

Slidell High School Slidell, Louisiana High School Diploma

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