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Customer Service Sales

Location:
Bangalore, Karnataka, India
Posted:
June 14, 2018

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Curriculum Vitae

Name : Priyadarshini Deepak Sharma

Date of Birth : 2nd June 1987

Contact Details:

Tele. No.

Email ID

Postal Address

Mobile: 704-***-****

priyads7799@

gmail.com

S-01, Vintage Blossom Apartment, 4th Cross Road, Muneshwara Nagar, Hosapalya, Bangalore 560068.

Languages Known : English, Hindi, Marathi, Kannada

A brief insight:

Career Plans:

Give more than promise to my organization. Acquire new

Skills to add value to my organization

Promises:

Results, Innovations and Honesty

Educational Qualifications:

Examination

College/Institution

Year of Passing

Class

SSC

Mumbai Board

March, 2002

First Class

HSC

Mumbai Board

March, 2004

First Class

B.Com.

Mumbai Univ.

March, 2007

Second Class

Computer Skills:

Packages and Software

MS Excel, MS Word

Operating Systems

Windows

Extra Curricular Activity : Learned Bharatnatyam Dance Form

Professional Experience:

Organization: Sterling Talent Solutions Pvt. Ltd. (Jul 2016 May 2017)

Designation: Senior Associate – Verifications

Description:

Perform Background Checks for Applicant’s Educational and Professional record.

Contact Applicant via emails for missing information.

Follow-up with the Applicant for the concerned documents.

Contact Client via emails for Applicants documents.

Follow-up with the Client for the documents to complete the verification process.

Respond to Applicants and Client’s queries immediately/within the given time frame.

Maintain the documents received from the Applicant/Client as audit evidence.

Maintain confidentiality by following the given Client procedures.

Organization: ExpertSource Global Services Pvt. Ltd. (Sep 2015 Jun 2016)

Designation: Senior Customer Service Associate

Description:

Make outbound calls to UK customers listed in the company database.

Greet them & provide them product information.

Try to generate maximum leads.

Maintain polite & courteous tone throughout the call.

Rapport building with the customers.

Execute as per the requirement of the customer.

Co-ordinate with customers and achieve desired outcomes.

Regular follow-ups with customers.

Achieve weekly/monthly sales target.

Organization: S.G. Business Advisors Pvt. Ltd. (Jul 2011 Sep 2015)

Designation: Admin Executive

Description:

Attend Clients and their queries.

Schedule Clients meetings with the Managing Director.

Record-Keeping of Clients details.

Regular follow-ups with Clients for document submission and payments.

Maintenance of Staff Attendance.

Maintaining Petty-Cash, Vouchers & Bills.

Ensure timely payments of Electricity, Telephone & Internet Bills.

Organization: Bollywood News Service (May 2010 Jul 2011)

Its a News Agency of Mr. Anupam Kher based in Andheri (Mumbai).

Designation: Editorial Co-Ordinator

Description:

Calling celebrities from the available data & fixing up meetings.

Gather contact information via search engine for various news papers & Magazines.

Generating contacts through phone & explain the various packages available.

Schedule meeting with the Editor & Sub-Editor.

Follow-up with Clients, Give proposals and close deals.

Preparing report of the uploaded articles.

Billing Clients as per the Selected Articles

Organizing Pictures for B4U Magazine.

Maintaining Petty-Cash and Preparation of Salary-Sheet.

Maintenance of Attendance of Staff for Remuneration & Overtime purpose.

Record-Keeping of all the Clients Articles, Vouchers & Bills.

Handling Queries of Clients and fulfillment of their requirements.

Achievements: Assisted in Organizing Pictures for Official Magazines of B4U-

Bollywood Glitz Issue 3, Issue 4 (1st Anniversary Issue) & Issue 5.



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