English Teacher Customer Service

ALJEN GILBUENA TRAYA-ARANETA

B** L** Marigold St., Deca Homes Esperanza

Tigatto, Davao City

094*-****-***

Objective:

A responsible and challenging position where my discipline, personal, attitude, professionalism, untiring effort and interest can be used and position that offers opportunity for personal growth.

EDUCATIONAL ATTAINMENT:

Tertiary : BACHELOR OF SECONDARY EDUCATION (Oct., 2003)

Major in English (October, 2003)

Holy Cross of Davao College

Sta. Ana Ave., Davao City

Affiliations:

HCDC Red Cross Youth Secretary

HCDC Sandawa Apo Mountaineering Club Auditor

Guild of English Major Students Member

Educators Club Member

Secondary : Davao del Sur School of Fisheries (March, 2000)

Malalag, Davao del Sur

Affiliations:

Academic Award, 1st Honorable Mention

News Editor, “The Fisherman” DSSF Official School Paper

Student Body Organization Senator

FAHP-FFP Club Vice President

English Club Secretary

Elementary : Baybay Elementary School (March, 1996)

Malalag, Davao del Sur

Affiliations:

Valedictorian Batch ‘96

News Editor, BES Official School Paper

English Club Officer

EMPLOYMENT RECORD:

June-August, 2003 Holy Cross of Davao College English Teacher Intern

San Juan National High School English Teacher Intern

Nov-March 2005 Assumption Academy of Peñaplata Computer/PEHM/T.H.E.

Peñaplata, Island Garden City of Samal Biology – Teacher

Sept. 2006 –Dec.2007 BF Industries, Inc. Secretary

Toril, Davao City

Feb 4, 2008-Aug24,2009 SITEL Philippines Customer Service Rep.

Pasig City, Metro Manila

Oct. 12, 2009-Feb 2013 Sutherland Global Services Customer Svc-ESCALATIONS

Davao City

April 15, 2013 – present VXI Davao Account Specialist

October 2017 – Feb2018 CCClass Online Class-Landco ESL Online Teacher

April 15, 2018 – present 51Talk (homebased) ESL Online Teacher

PERSONAL DATA:

Sex : Female

Religion : Born-again Christian (Lighthouse Fellowship Center)

Birth Date : December 20, 1983

Birth Place : Davao City

Civil Status : Married

Citizenship : Filipino

Height : 5’0’’

Weight : 165 lbs.

Father’s name : Alexander P. Traya Sr. (deceased)

Mother’s name : Jelna G. Traya

Occupation : Housekeeper

Dialects spoken : Tagalog, Cebuano and English

CHARACTER REFERENCES:

Mrs. Gablita Aquino VXI Davao – Team Leader 091*-****-***

Ms. Jennelyn Jamoner DCHS – Teacher 095*-****-***

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