receptionist

NAME : NALUBEGA JANANAH

SEX : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : UGANDAN

LANGUAGES : ENGLISH

CONTACT ADDRESS : +971-**-*******

VISA STATUS : VISIT VISA

EMAIL ADDRESS : *******.**@*****.***

PRESENT ADDRESS : DUBAI UAE

RECEPTIONIST

Personal Summary

Well presented with exceptional Reception skills, and the ability to provide an effective customer service and switchboard service. Experienced in working under pressure in a quick paced fast moving environment and able to receive guests on arrival in a friendly, helpful and approachable manner. Able to be an integral member of an administrative and clerical team, and can follow instructions and also have a willingness to learn. Currently looking for a suitable Receptionist position with a progressive company.

Experience

Company: NICAN RESORT HOTEL

Period: 2014 - 2017

Post Held: RECEPTIONIST

Answer phones and operate a switchboard.

Route calls to specific people.

Answer inquiries about company.

Greet visitors warmly and make sure they are comfortable.

Call persons waiting for visitor and book them a room to meet in.

Schedule meetings and conference rooms.

Make coffee and set out food.

Ensure reception area is tidy.

Coordinate mail flow in and out of office.

Coordinate office activities.

Handle phone calls from people calling in sick.

Company: COLLINS HOTEL UGANDA

Period: 2010-2013

Post Held: RECEPTIONIST

Gather personal and insurance information.

Hand out employee applications.

Arrange appointments.

Cash out people when necessary.

Validate parking tickets.

Give visitors badges and direct them to where they can sign in.

Issue parking passes.

Send email and faxes.

Collect and distribute parcels and other mail.

Perform basic bookkeeping, filing, and clerical duties.

Prepare travel vouchers.

Take and relay messages.

Update appointment calendars.

Schedule follow-up appointments.

Summary Qualification

Excellent telephone manner.

Can offer a warm & friendly greeting to visitors.

Smart, presentable appearance.

Ensuring a efficient running and operation of the Reception Desk.

Good organization and prioritization skills. Self motivated, proactive & hardworking.

Ability to listen and anticipate.

Fully aware of all Health & safety legislation relating to office work.

Good IT skills Word, Excel, Email and Internet. Accept and adhere to the need for strict confidential

Area of Expertise

Keyboard skills

Office software

Administration

Reception skills

Equal opportunities

Education

Uganda Advanced Certificate of Education

Diploma in Hospitality

Contact this candidate