Customer Service Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

KYNZI JASO

**** ******* ****** **, *******, TX 77089

H: 713-***-**** C: 713-***-**** *****.****@*****.*** Esthetician seeking a rewarding career opportunity in a service driven, medical spa setting. Body polish

Skin care/facials

Public health codes knowledge

Proficient in eyebrow and lash tinting

Spa retail sales

Client retention

Waxing

Manual microdermabrasion

Plant peels (non-invasive chemical peel)

Aroma therapy

Professional makeup application

Lymphatic drainage technique

REFLEX GYMNASTICS ACADEMY

Receptionist / Office Manager Pearland, TX August 2014 - July 2017 Handled guest concerns and complaints.

Skilled in Microsoft Word, Office, Excel.

Greeted customers and provided excellent customer service. Performed office duties such as emailing, faxing, filing, and scanning documents. Running a collections report every two weeks.

Making daily phone calls and sending emails to notify customers payments are due or past due. Assisting customers with a reasonable payment plan (if needed). Collected all necessary enrollment forms for prospective students. Enrolled students into their proper programs using the program iClasspro. Collected monthly tuition payments and applied to students accounts. REFLEX GYMNASTICS ACADEMY

Gymnastics Instructor Pearland, TX May 2011 - July 2014 Developed guidelines for injury prevention.

Recommended and ordered equipment, supplies and uniforms. Responsible for creating weekly lesson plans

EDUCATION

Choreographed routines for students to perform during competition season. Work one on one with students to motivate and improve performance. Prepared students for competitions on a regional and state level. ASSOCIATE OF ARTS Business

San Jacinto College

Houston, Tx 2015

ESTHETICIAN LICENSE

Aveda Institute Houston

Shenandoah, TX April 7, 2018

Contact this candidate