Professional Summary

Skills

Work History

TAWNA MARTIN

**** ****** *****, **********, ** 95823 (H) 916-***-**** ac5vdv@r.postjobfree.com Highly ambitious Case Managment Community Connector with background in psychology, medical and mental field for over a decade involving patient care, mental health treatment, care plan building and assisting, and community resources connections and provision. Expertise in motivational interviewing, deescalation, group therapy, team building and organization. Experience with Adolescent to Geriatric. Therapy intergration

Patient care: Adolecent to Geriatric

Excel

Reception

Research oriented

Strong verbal communication

Self-motivated

Client assessment and analysis

Treatment Planning

Case management

Microsoft Word

Power Point

Community Resources fluent

Data entry

Team leadership

Extremely organized

Mental Health

Molina Healthcare

Community Connector Case Management Engage members to the Case Management and Transitions of Care Programs while providing community resources and encouraging empowerment of healthcare decisions through education and support.

Research company database: CCA, Member360, UMK2 and QNXT for unable to contact members before attempts to locate and engage them to healthcare programs within case management Complete pre-call reviews in order to properly preform locating a member Complete Telephonic Health Risk assessments and Program enrollments Research and organize community resources that will benefit the poverty level and disabled community ranging from adolescent to geriatric Conduct home wellness visits for safety and member observation, medication adherence, healthcare education, community resources provision/assistance and clarification of main health concerns Assist in scheduling PCP appointments and transportation arrangements as needed Provide education material through case management services Connect members to community resources and healthcare options as necessary Complete special projects for company compliance and members association Microsoft Word and Excel oriented Microsoft Power Point oriented Type 40 + WPM.

Mental Health Technician 12/2010 to 11/2013

Sierra Vista Hospital

Assist in adolescence to geriatrics patient treatment towards healthy mental stability using compassion, discernment and understanding.

Q15 checks on patients Vital Signs Recording observations in patients charts daily Communicating with nurses, doctors, and social workers concerning patient therapy Coordinate patients daily social activities Conduct therapeutic groups Address patient and patient's family's questions & concerns through empathetic communication. Ensure safety on the unit at all times.

Receptionist 12/2012 to 11/2013

Sierra Vista Hospital

Serving at the front desk as the receptionist consists of addressing all with respect and patients while ensuring safety Education

Additional Information

and giving precise direction.

Admissions and discharges of patients Stock and issue out hospital inventory Sort and deliver mail Answer multi-lines phones General office duties (faxing, emailing, mailing letters etc) Verify Insurance via phones & internet. Type 35 + WPM Microsoft Word and Excel oriented Word Processor oriented Schedule meetings and events for facility.

Mental Health Technician II 12/2006 to 12/2010

Heritage Oaks Hospital

Assist in adolescence to geriatrics patient treatment towards healthy mental stability using compassion, discernment and understanding.

Record observations in patients charts daily Conduct therapeutic groups Q15 checks on patients Communicated with nurses, doctors, and social workers concerning patient therapy Coordinated patients daily social activities Verified Insurance via phones & internet.

Certified Nursing Assistant 03/2005 to 05/2006

Assisted in the care of Alzheimer and Dementia patients Activity Daily Living Coordinator Administered medication Social activities therapy.

Home Health Aid 07/2004 to 03/2005

Always Best Care Inc

Home to home care for disabled and/or geriatrics clients Medication reminder Housekeeping/ cooking ADL's Appointments and errands.

Bachelor of Arts: Psychology 2017

Ohio Christian University

Consumes River College - Sacramento, CA

Consumes River College for Social Work

ROP Sacramento County Red Cross CAN/HHA Certificate Humble CEO of Legendary Life Center a tax exempt Non-Profit organized July 9th, 2014 to provide mentoring to the youth and aid to the less fortunate #C3588458. We provide inexpensive and free workshops and activites for youth, volunteer opportunity for youth and families. We conduct outreaches and provide donations to local homeless shelters and people living on the streets monthly.

Our mission is to build the spirits of the youth while healing the broken in spirit