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Human Resources Employee Relations

Olmsted Falls, OH
June 13, 2018

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Christine Sullivan Vacca, PHR, SHRM-CP

Olmsted Falls, Ohio • • 216-***-****

Human Resources Manager

Dynamic and motivated human resources manager with 10+ years of quality experience demonstrating a full-range of expertise in organizational design and development, performance management, and

employee relations to a diverse range of corporate entities and business environments.

Key Qualifications

Goal-oriented leader with an impressive track record and a well-rounded background in optimizing internal support performance, recruiting, and people and cultural relations.

An experienced, results-oriented professional with proven success in establishing, developing, and maintaining effective HR functions that meet and exceed expectations.

Sound decision maker while under pressure, drawing on over a decade of experience and dedication to maintaining the highest standards in human resources and employee relations.

Excellent interpersonal and technical skills to instill team member confidence and enhance workflows across cross-functional groups; proficiencies include MS Office Suite, ADP Workforce Now, HR Access (Fidelity Payroll), and SAP.

Areas of Expertise

HR Policies Development

Communication Skills

Strategic Planning

Benefits Administration

HR Administration

Talent Acquisition

Health & Safety Compliance



Wellness Programs

Dispute Resolution

New Hire Orientations

Professional Experience

Corix Cleveland Thermal – Cleveland, Ohio

Employee Relations Manager (Office Administrator), 2015 to Present

Hold bottom-line accountability for supervising onboarding processes, conducting benefit and compensation analysis, executing internal human capital planning, and creating integrated job descriptions. Support the development and establishment of employee relations policies and functions while providing company-wide counsel to business partners, leadership teams, department heads, and general managers. Serve as key contributor towards HR functions that include the integration of payroll, benefits, and employee records and maintaining job postings.

Counted on to support various IT, HR, and Accounting projects including, but not limited to, the migration and implementation of The Asset Guardian (TAG), Navision (NAV) and Halogen.

Cleveland Thermal – Cleveland, Ohio

Human Resources Manager, 2004 to 2015

Directed human resources operations including compensation and benefits, operational HR, talent acquisition, and employee relations. Consulted with senior managers and served as a trusted advisor to leadership team, delivering suggestions to maximize the effectiveness and efficiency of benefit plans, policy development, and program management. Re-designed human resources functions while providing HR support to all employees.

Championed the development and implementation of a successful, comprehensive Safety Program including a Drug Free Workplace Program.

Spearheaded efforts to upgrade talent development within the HR team, creating new position descriptions to better support internal and external customers.

Successfully implemented new and effective policies, programs, and procedures that resulted in an 80% reduction in sick time taken, 30% reduction in medical costs (maintained single-digit increases for seven consecutive years), and the complete elimination of recruitment costs.

Dominion Cleveland Thermal – Cleveland, Ohio

Human Resources Administrative Assistant, 2003 to 2004

Delivered effective support to the Regional Human Resources Manager by managing payroll, tracking employee records, and maintaining employee files. Encouraged and motivated team members to ensure all HR functions proactively supported the company to achieve all long-term and short-term goals.

Gained detailed knowledge of SAP.

Applied outstanding organization and communication skills to create the quarterly newsletter for internal communications.

Education & Qualifications

Bachelor of Arts in Human Resource Management & Organizational Leadership, 2020 (Expected)

Baldwin Wallace University, Berea, Ohio

Striving for Excellence: Women in Leadership

Group Development Program

Associate of Business, Concentration in Human Resources Management, 2014 (cum laude)

Cuyahoga Community College, Cleveland, Ohio

Ohio Notary Public

Ohio Notary Public Commission

SHRM Certified Professional

Society for Human Resource Management

Professional in Human Resources Certification

Human Resource Certification Institute

Professional Affiliations

Member, Board of Trustees

Cleveland Society for Human Resource Management Foundation

Member, Board of Directors

Cleveland Society for Human Resource Management

Community Activities

Fundraising Chair, Volunteer

Early Childhood Center / Falls-Lenox Parent Teacher Association

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