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Social Media Customer Service

Los Angeles, CA
June 13, 2018

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**** *. ******* ******, *** Angeles, CA 90034 623-***-**** To Whom It May Concern:

Throughout my career, I have been blessed to work with some of the best leaders in the radio and entertainment industry. I have accumulated experience and knowledge, most of which I’ve learned through observation and execution, but also through a keen sense of understanding people. Working in radio has not only taught me a vast amount of tactics but how to effectively use them to market a product or event, such as establishing an emotional connection with your audience to create relatability and impression, or optimizing social media to maximize promotion and awareness, or growing your network with people of stature by conversation, creating long-lasting relationships. I have taken my experience and special events educational background, and have applied it to executing events for other companies as well as my own events. Within the last two years, I have curated and executed special events ranging from entertainment to fashion to educational workshops, social networking, and most specifically suited for the female demographic. During my journey, I came to the realization that my purpose was far greater than myself. It was not just about me, but the community of women like me who appreciated a creative marketplace. Although my journey has blessed me with tremendous knowledge, the creative marketplace is constantly evolving I am forever learning and advancing with it; I believe in innovation initiative. I seek to be a part of a relentless and passionate team and put my entire focus on building exceptional special events.

Warm Regards,

Katherine Landingin



excellent communication skills (via verbal, physical, phone) * strategic & creative thinking * ability to multi-task in a fast pace environment & manage multiple projects at once * manage time & seek solutions * 10+ years of social media experience * 7 years of customer service/personal assistant experience * 8+ years of artist/high profile personal relations experience PROJECTS

Event Coordinator/Founder HER Collection Events

Oct 2016 – present

Curate social, entertainment, and community-based

events within the female demographic; Coordinate

logistics from preliminary planning to day of execution; Coordinate with all persons/vendors involved; Book travel (hotel/flights/special needs) for partners/talent; Create timelines, proposals, and decks for projects; Manage and lead a small team; Manage vendor/venue

contracts; Schedule venue visits; Act as lead production day of event; Work on multiple events simultaneously; Seek sponsorship/influencer collaborations; Leveraging fact based data with the goal of gaining new and

incremental sales, cocktail promotions, events and other supportive efforts; Build relationships with other industry professionals in media, sports, liquor companies and brands at other social events; Work alongside social media manager to create weekly content & digital

promotion via Instagram, Twitter & E-Blasts


Billing/Administrative Specialist Enliven Home Infusion April 2017 – present

Create & send daily invoices to 20+ pharmacies across four states via email, fax and mail; Calculate

mathematical formulas daily; Communicate with

pharmacies via email/phone; Reconcile accounts; Track employee hours for payroll administration; Train new OBJECTIVE

To fulfill my purpose in working with a

team as passionate as I am about

curating exceptional events in which

provides consumers a memorable

and unique experience.

Los Angeles, CA 623-***-****





Link to other online properties:



Bachelor’s Degree in English

Certificate in Special Events


Arizona State University

December 2013


employees; Gather, enter and update data in

records/databases; Asist with company marketing

PSA Director/On Air Talent Riviera Broadcasting

Aug 2010 – Nov 2015

March 2017 – present

I began as a promotions and morning show intern. Eight months later, I was hired to produce the morning show, and later became on air personality talent. As a

producer, my duties included seeking and scheduling interviews, planning daily content, managing contest winner information, planning show clock, working

alongside the sales and promotion team, and creating community outreach projects with the show. Many of those duties continued with me throughout my radio career as a personality and now as the PSA Director. I seek, schedule and record weekly interviews with 5013c non-profit organizations. I also act as the liaison between 5013c non-profits/community organizations and the

radio station to coordinate radio station presence on site of events.

On Air Personality - Middays KEMP Broadcasting

Nov 2015 – Jan 2017

Broadcasted every Monday-Saturday 10am-3pm;

Promoted events, executed contests, spoke with

listeners, interviewed artists, celebrities, and local creative directors and actors; Managed board; Edited calls/talk breaks; Prepared daily content for show; Recorded Commercials & Promos; Made appearances

at Station Events; Hosted nightclubs/community

events/station events or concerts; Implemented social media campaign during shows and events; Built

relationships at events/grand openings with industry professionals

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