Customer Service Accounts Payable
Resume:
CASSANDRA GUIENT
**** ****** **** ******, *** ORLEANS, LOUISIANA, 70128
************@*****.***
OVERVIEW
A highly motivated professional with more than 8 years of accounts payable experience. Highly creative, recognized as a results-oriented and solution-focused individual. Areas of strength include:
Accounts Payable
Organizational Skills
Records Organization & Management
Work as Team Player
Data Entry
Spreadsheets & Accounting Reports
Invoices/Expense Reports/Payment Transactions
Communication Skills
Research Abilities/ Clerical Entry
Customer Service Skills/Multi-tasking
EDUCATION
Coastal Training Institute
COMPUTER SKILLS
Microsoft applications: Excel, Word, Access, Outlook
PeopleSoft Oracle
Windows
PROFESSIONAL EXPERIENCE
JCPENNY RETAIL STORE PRESENT
Customer Service Associate/Cashier
Fulfillment/Omini-Online Orders
GOLDEN CORRAL RESTAURANT 2012-2016
Customer Service Associate/Cashier
Hospitality Skills
Communication Skills
Process Take Out Order
With a friendly Attitude
Florida Blue/Service Advocate/EMB
2013-2014
Research and create SR to update general information on effective dates.
Refunding the premiums for county codes and Medicare.
Sending out letters rather its reimbursements, decreases, increases and out stated.
Closing the SR
Finance Application Processor/Vendor Maintenance
Lending Processing Services, Jacksonville, FL 2012-2013
Set up new vendors and kept up on date records on vendor information.
Update filing management information.
Office duties included reviewing emails daily and completing the request in a timely matter.
Answering phone calls and responding in a timely matter.
Complete projects as requested in a timely matter.
Winn Dixie Headquarters, Jacksonville, FL 2005-2010
Set-up new vendors and kept up to date records on vendor information.
Established vendor controls for new vendors.
Set up and monitored EFT/ACH payments.
Office duties included answering phone calls and reviewing emails daily to ensure proper management of vendor accounts.
Provide vendors with verbal and written notification of all transactions.
Act as client advocate to facilitate problem resolution via phone call in a timely matter.
Activate and inactivate vendors no longer doing business with the company.
Obtain W-9 and 1099 form for tax purpose per vendor.
Accounts Payable Clerk 2001-2005
Coded, categorized, and ensured proper approvals for invoices and check requests.
Researched invoice inquiries for payment status.
Processed invoices for payment.
Identified un-keyed invoices to accrue in addition to recurring payables.
Entered department journal entries into general ledger system.
Retail Support Associate 1999-2001
Input and balanced weekly sales reports.
Resolved variances and reconciled sales account.
Responded and resolved helpdesk tickets for division.
ACCOMPLISHMENTS
Reduced company cost by proactively removing inactive and duplicate accounts.
Awarded and recognized for my participation and dedicated service to coordinating charity fundraisers.
REFERENCES
Available upon request
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