Shirley West

*** * ********* ***********, ****** 89007 714-***-**** ac5vce@r.postjobfree.com

Seasoned Human Resource professional

More than 10 years’ experience in the outsourced employment industry. Well known company-wide as a Subject Matter Expert in matters involving the substitute teacher program – one of the fastest growing and extremely profitable divisions of Kelly Services.

Core Strengths

Staff Recruitment & Retention

Interviewing and Hiring

Training and Development

Orientation and Benefits

On-Boarding

Employee Relations

HR Program/Project Management

FMLA/ADA/EEO/WC

Complete I9 process

Keeps Information Confidential

Performance Management

Organizational Development

HR Policies & Procedures

Employment Law

Strong Understanding of HRIS

Professional Experience

KELLY SERVICES St George, Utah 2006 to Present

Industry leader in placement services

Senior Staffing Supervisor for the Educational and Commercial Services Divisions

Acts as the key point of contact for an average of 500 employees

Responsible for the overall direction of the substitute teacher program which is responsible for up to 80% of the gross profit for the district

Oversee the employee recruitment process for education positions, as well as the commercial positions consisting of light industrial and office positions

Reduce liability risks to the company by proficiency in the following areas:

oPerform safety inspections

oInvestigate and monitor workers compensation claims to determine root causes of injury

oSuggest changes to safety policy as warranted

oImplement back-to-work program

Monitor employee turnover, and unemployment claims

On-board and train all employees under my supervision

Manage performance reviews and communicate expectations while providing performance feedback

Foster an environment conducive to positive dialogue across the organization

Maintain awareness of employment law and possible impact to the company

Implement policy changes as warranted

Education & Certifications

CERTIFIED PURCHASING MANAGER 2002 – 2007

Completed courses in purchasing management at University of Phoenix leading to the successful completion of requirements to attain the title of Certified Purchasing Manager

FRONTLINE LEADERSHIP GRADUATE

SIX SIGMA – CERTIFIED CHAMPION

FISH! CERTIFICATION

Of Note

PROFESSIONAL DEVELOPMENT:

TRAINED AND EXPERIENCED in the following Human Resources focused areas:

I9 compliance

Effective coaching

Benefit enrollment

Safety and Injury Prevention

Workers Compensation Claim Management

Accident Investigation

Harassment Claim Investigation

120 + other industry related courses

VOLUNTEER EXPERIENCE:

Event Chair for American Cancer Society Relay for Life, directing the activities of several hundred volunteers and participants

Fountain Valley, California 2004 Raised a record breaking 85k at this first-year relay

Anaheim, California 2005 Increased funds raised twofold from previous year

Mesquite, Nevada 2014-2016 Rebuilt struggling urban event resulting in 100% increase in charitable contribution and participation as compared to previous years

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