Shirley West
*** * ********* ***********, ****** 89007 714-***-**** ***********@*******.***
Seasoned Human Resource professional
More than 10 years’ experience in the outsourced employment industry. Well known company-wide as a Subject Matter Expert in matters involving the substitute teacher program – one of the fastest growing and extremely profitable divisions of Kelly Services.
Core Strengths
Staff Recruitment & Retention
Interviewing and Hiring
Training and Development
Orientation and Benefits
On-Boarding
Employee Relations
HR Program/Project Management
FMLA/ADA/EEO/WC
Complete I9 process
Keeps Information Confidential
Performance Management
Organizational Development
HR Policies & Procedures
Employment Law
Strong Understanding of HRIS
Professional Experience
KELLY SERVICES St George, Utah 2006 to Present
Industry leader in placement services
Senior Staffing Supervisor for the Educational and Commercial Services Divisions
Acts as the key point of contact for an average of 500 employees
Responsible for the overall direction of the substitute teacher program which is responsible for up to 80% of the gross profit for the district
Oversee the employee recruitment process for education positions, as well as the commercial positions consisting of light industrial and office positions
Reduce liability risks to the company by proficiency in the following areas:
oPerform safety inspections
oInvestigate and monitor workers compensation claims to determine root causes of injury
oSuggest changes to safety policy as warranted
oImplement back-to-work program
Monitor employee turnover, and unemployment claims
On-board and train all employees under my supervision
Manage performance reviews and communicate expectations while providing performance feedback
Foster an environment conducive to positive dialogue across the organization
Maintain awareness of employment law and possible impact to the company
Implement policy changes as warranted
Education & Certifications
CERTIFIED PURCHASING MANAGER 2002 – 2007
Completed courses in purchasing management at University of Phoenix leading to the successful completion of requirements to attain the title of Certified Purchasing Manager
FRONTLINE LEADERSHIP GRADUATE
SIX SIGMA – CERTIFIED CHAMPION
FISH! CERTIFICATION
Of Note
PROFESSIONAL DEVELOPMENT:
TRAINED AND EXPERIENCED in the following Human Resources focused areas:
I9 compliance
Effective coaching
Benefit enrollment
Safety and Injury Prevention
Workers Compensation Claim Management
Accident Investigation
Harassment Claim Investigation
120 + other industry related courses
VOLUNTEER EXPERIENCE:
Event Chair for American Cancer Society Relay for Life, directing the activities of several hundred volunteers and participants
Fountain Valley, California 2004 Raised a record breaking 85k at this first-year relay
Anaheim, California 2005 Increased funds raised twofold from previous year
Mesquite, Nevada 2014-2016 Rebuilt struggling urban event resulting in 100% increase in charitable contribution and participation as compared to previous years