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Customer Service Office Assistant

Baton Rouge, Louisiana, United States
11/12.00 per hour
June 13, 2018

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Cherise Delahoussaye


Professional Profile

Skilled and experienced in Patient and Client Services. Well versed in solving customer and client problems. Always ready to ensure that patients and clients are happy with their services provided my myself in a professional manner to enhance company's reputation.

Core Qualifications

Provider of exceptional level of customer service and account managment.

Capable of building strong relationships through rapport and interaction.

Can take detailed instructions execute them and inject as needed fresh and innovative adjustments resulting in goals to exceed expectations.

Able to operate in a fast-paced dynamic environment muti-tasking and accomplishing goals in sufficient maners. Familiar with and experienced in most compuer software programs.

Experienced 5+ years in Patient Registration Services and Medical Records.

Teaching Experience in Childcare with children ages 4 and up using a Creative Curriculum.


January 2016 to May 2018

Trinity Episcopal Baton Rouge, LA

Teaching Professional

My job duties as a Teaching Professional include assisting Teacher with daily duties and routines and substituting class when teacher is unavailable or absent for work.

March 2006 to January 2010

Baton Rouge Clinic Baton Rouge, LA

Medical Records Clerk/ Patient Registration Clerk

My duties as a Medical Records Clerk was filing charts as they were being checked in and checking out charts to doctors and nurses for upcoming appointments and phone calls that needed to be returned.

As a Patient Registration Clerk my job duties were scheduling appointments for several doctors, collecting co-payments, keying in charges, and providing excellent customer services to our patients.

January 2010 to June 2013

All Care Family Services St. Francisville, LA

Progra Monitor/Office Assistant

My duties as a Program Monitor and Office Assistant was to answer the phones, type memos, and any other clerical duties that may have needed to be done. As a Program Monitor I I worked closely with clients and families. I made frequent visits to the homes, checked home binders and made sure all documents were updated. There were times that I attended meetings with Case Managers and Families to take notes on any changes made to CPOC's.

Education and Training

Southern University and A & M College Baton Rouge, LA

Rehabilitation Counseling & Disability Studies

2000 New Iberia Senior High School New Iberia, LA

High School Diploma

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