Sales Manager

Hector Recinos

425-***-**** ******.********@*****.***

LinkedIn www.linkedin.com/pub/hector-recinos/32/87/b09

Everett, WA 98208

Seasoned IT sales professional groomed through a collaborative and consultative relationship with technical contingent staff and managers of Fortune 50 companies in the Puget Sound. Moved from an Employee Relations role to the Microsoft vendor project development account within CompuCom/Excell Data, and quickly rose to the top of the account management team, with revenues in excess of $11 million annually. Sales leader for CompuCom ITWS Division from 2006 through 2010, winner of the CompuCom Eagle Award for top divisional sales professional 2006 through 2010, Presidents Award winner in 2010. Responsible for SOW/PO/Managed Service Engagements representing 80+ resources onsite at Microsoft currently, with deep relationships within key groups at Microsoft as well as other local firms such as Zillow, Starbucks, REI and others. Strong ability to develop fundamental understanding of technical project needs and convert to services that meet and frequently exceed the client expectation, with peripheral business developed and sustained through careful listening and creative solution development.

Areas of Expertise:

Sales and Marketing, Strategy, Key Account Development, Contract writing, RFP/RFQ responses in a Consultative Sales role, Business Case Justification, quota achievement, relationship building, forecasting, territory development, team leadership, C-level presentations, contract negotiations.

WORK HISTORY

VanderHouwen- present

Sr. Account Manager

•Provide sales support for all sales activities including contract management, other general sales support for successful project completion and delivery. Involved with scheduling, planning and driving weekly client meetings. Upselling into existing accounts.

•Adept at presenting features and benefits to clients at the executive level, focusing on ROI to secure contracts that continue to increase in scope.

•Demonstrated success leading cross-functional teams to develop client solutions, ensure achievement of deliverables, and consistently exceed expectations.

Mainz Brady November 2013- Oct. 2015

Senior Account Manager

•Provide pre-and post-sales support for all sales activities including implementation deployment and other general sales support for successful project completion and delivery. Involved with scheduling, planning and driving weekly sales meeting with account managers to ensure we met all SLA. KPI for the client per or contract.

•Support Sales Cycle for Antenna Software. (N.J) Mobile SaaS software and Antenna mobility platform for building deploying and managing mobile app.

•Be the customer advocate and liaison for product management and development.

Axelerate Nov-2011- Sept. 2013

Director of Business Development Primary client: Microsoft

General Responsibilities

•Facilitating the design, activation, transition and management of outsourcing engagements

•Primary responsibilities included management of contract development, delivery and compliance; personnel resource performance and development; P&L management; and business development.

•Supported Live Ops. Live Ops contact center Application Suite which integrates call-center function such as chat and email, inbound call routing, voice response and workforce management. (i.e. AAA, and Salesforce)

CompuCom/Excell Data Corporation August 2000 – Feb. 2011

Client Partner, Project Manager, Sr. Account Executive Primary client: Microsoft

General Responsibilities

•Closed $11M+ in Staffing and PCS (project consulting services combined) in 2008, 2009, 2010

•Develop and manage long-term client relationships for strategic business engagements.

•Manage the overall quality and delivery of services of all project engagements within assigned account.

•Manage project teams in defining, evaluating, implementing, and deploying applications using Excell's Development methodologies. Team size range from 3 to 40 people.

•Responsible for writing all contracts RFP/RFQ’s for individual customers to ensure compliance for all projects sold to Microsoft.

•Develop custom sales presentations for individual business units at Microsoft.

•Ensure collection of revenue for each completed milestone during project engagement.

•Responsible for interfacing between Excell and executive management, end users, and IT professionals.

•Generate weekly sales reports, cold calling activity, new business opportunities in pipeline.

PREVIOUS WORK HISTORY

Entex Information Services. (Siemens) July 1997 - June 2000

Roles Include: Account Executive, Client Partner

Howard Johnson & Company August 1994 - June 1997

Roles include: Account Management, Team lead

EDUCATION

Seattle University, Seattle, WA May 1994 Bachelor’s Degree in Spanish

AWARDS

•Winner of 4 consecutive Eagle Awards from 2006-2010 for top sales by region with a minimum of 2 million in gross profits, average 10 million in revenue.

PROFESSIONAL ORGANIZATIONS

WSA - Washington Software Association.

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