Kristal (Kristy) Jones

Home: 256-***-**** (Please use first and leave message)

Cell: 256-***-****

ac5v9r@r.postjobfree.com

Career Overview

I am a highly enthusiastic customer care representative with 20 years, plus, experience. I am highly dedicated to customer satisfaction and company success. I have received many thanks, and mentions, in the customer review forum that my former job sends to its guest upon their departure. I am responsible, dependable, well organized, trust worthy, and able to maintain a mature professional demeanor with all customers and their request. I am able to multi-task, handling each and every request with utmost care and concern. I am customer- focused and strive to have every customer feel as if they are the center of my attention from beginning, to end, of our interaction. I am a quick study and can perform, and maintain information, as needed.

Core Strengths

Strong organizational skills and active listening skills

Seasoned in conflict resolution and problem solving

Adaptive team player and an energetic work attitude

Work Experience

Elissa H. Green, Attorney at Law (September 2013-Present)

Legal Secretary, Huntsville AL

Sleep Inn and Suites (September 2013-October 2014)

Front Desk Guest Representative; Huntsville, AL

Radisson Inn (March 2013- July 2013)

Front Desk Guest Representative, Madison Al

Sleep Inn and Suites (November 2011-March 2013)

Front Desk Guest Representative; Huntsville, AL

Qualitest Pharmaceuticals (October 2010-July 2011)

Quality Assurance Inspector; Huntsville, AL

Huntsville Hospital (November 1994-June 2006)

Telemetry Technician, Staffing Assistant, RN; Huntsville, AL

Crestwood Hospital (November 1991-November1994)

Emergency Room Registration Clerk; Huntsville, AL

Lurleen B. Wallace Center (May 1989-November 1991)

Habilitation Training Specialist/Supervisor; Decatur, AL

Huntsville City Schools (May 1984-May 1989)

Office Assistant; Huntsville, AL

Food Service Industry

(Dates are approximate)

Swensen’s (March 1983-September 1984)

Waitress, and Fountain Worker, Huntsville AL

Burger King (January 2007- August 2007)

Food Prep, Breakfast Prep

Mcdonald’s (March 2007-July 2007)

Food Prep

Waffle House (June 2009-August 2010)

Waitress, Food Prep

Sleep Inn and Suites (November 2011- Present)

Food Prep and Breakfast Set up on Night Audit shift (Minus March 2013-September 2013)

Education

Bachelors of Science, Athens State College (October 1987-May 1989)

Bachelors of Science, University of Alabama Huntsville (1997-May 2000)

REFERENCES AVAILABLE UPON REQUEST.

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