Sales Representative

KURT E. HANSEN

***** ***** **** ****, *******, TX 77433 832-***-**** *********@*******.***

Summary

Highly ambitious professional with background in Sales and Operational Management. Expertise in the automotive industry with over 7 years of management skills in budgeting, system development, sales and department operations. In addition, 17 years of sales experience with building and maintaining a client base.

Skills

Staff Development

Sales Management

Team Building

Self-Motivated and Reliable

Relationship Building

Conflict Resolution

Ability to Work Under Pressure

Initiative and Problem Solving Abilities

Willingness to Learn

Leadership Experience

Education

Bachelor of Arts: Business Management, 1986

Lewis University - Romeoville, IL

Work History

Commercial Accounts Manager, 03/2017 to 04/2018

Manheim Houston Auto Auction – Houston, TX

Managed the daily operations of the Commercial Department with 7.8m annual revenue and 8 direct reports.

Added new accounts that committed 3% growth and vended over 90%.

Worked directly with P&P Department and Operations to achieve improvements in daily processes.

Managed financial budgets, collections and KPI targets.

Implemented marketing strategies which resulted in 6% growth in customer base.

Collected information on sales and service issues to provide effective resolution.

Evaluated staff performance against expectations.

Dealer Services Manager, 03/2010 to 03/2017

Manheim Chicago Auto Auction – Matteson, IL

Increased revenue by 5% within the first year as Dealer Services Manager.

Managed the daily operations of the Dealer Services Department with 11.3m annual revenue and 16 direct reports.

Won a National Tier 1 based award from our company for Dealer Service in 2014.

Completed company Leadership Program.

Developed quarterly and annual sales department budgets.

Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the team.

Coached employees in successful selling methods and encouraged cross-selling additional products and services.

Dealer Sales, 12/2007 to 03/2010

Manheim Chicago Auto Auction – Matteson, IL

Held accountability for the sales and growth for the 2nd largest territory.

Determined needs, delivered solutions and overcame objections through consultative selling skills.

Achieved department objective by educating and selling ancillary services and products to grow the company's revenue.

Recorded prospect information in Salesforce.

Inside/Outside Sales Representative, 04/1993 to 12/2007

Manheim Metro Chicago Auto Auction – Alsip, IL

Increased revenue by adding Franchise Dealers that vended over 90% of their units

Accountable for department operations: weekly sale setup, marketing, sales, outside operations and client relations.

Called prospective customers to explain company services or to solicit new business.

Inside Sales Representative, 06/1991 to 04/1993

Globe Amerada Glass – Elk Grove Village, IL

Set up new accounts, established customer credit, and set up payment methods.

Accountable for truckload sales of auto glass in Alabama, Mississippi, Louisiana and Texas.

Answered customers' questions regarding products, prices and availability.

Assistant Store Manager, 03/1989 to 07/1991

Jewel Foods – South Chicago Heights, IL

Supervised and directed all merchandise and shipment processing.

Oversaw the work of 25 employees focused on Grocery Department.

Strategically scheduled team members to maintain optimal staffing levels at all times.

Inside Sales, 09/1986 to 03/1989

Alloy & Stainless – Aurora, IL

Accountable for sales of stainless steel products to end users and wholesalers.

Managed the supply of inventory for the location.

Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.

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