Tina N. Tran
**** ****** ******** **., ******* TX 77064
Cell: 713-***-****/Work: 832-***-****
E-mail: ***********@*****.***
OBJECTIVE
To obtain a position in an Information Technology area where my education, experience, and computer skills can be utilized to the fullest.
BACKGROUND SUMMARY
More than 17 years of experience working in the computer field as programmer. With extensive experience in all phases of the Information Technology (IT) system life cycle, including planning, problem analysis, design, testing, altering application. Major strengths include project leadership, problem solving, ability to handle multiple tasks, work efficiently under pressure and good team player. Self-motivated and assertive
EDUCATION UNIVERSITY OF HOUSTON
Bachelor of Business Administration, August 2000
Degree: Computer Information System (CIS)
Graduated with Honors (Cum Laude)
COMPUTER SKILLS
Good working knowledge in C#, .Net, SharePoint, HTML 5, IIS, Web Services, Windows Services, VBScript, JavaScript, Web development and Cascading Style Sheet, Classic ASP,
MS SQL Server 2000/2005/2008/2008 R2/2013/2014/2016/2017
Oracle, MS Access, database maintenance upgrades and troubleshooting
Reporting tools such as Microsoft Reporting Services (MS SSRS 2005/2008/2010) and Report Builder, Power BI reports
SQL Server Integration Services (SSIS) packages and Team Foundation Services (TFS)
Microsoft Office 365 - Visio
Custom Management Relation (CRM) & IT Services management
Windows 95, Win 98, Win 2000, Win NT, Win 2003, Win 2007, Win XP, Win 10
PROFESSIONAL EXPERIENCES
Houston Information Technology - Information Technology Services 9/2012 – Current
Programming Analyst IV
Analyst, developing, testing, review the applications depend on the client require
Create SSRS reports and support 90% of reports for 311 division and city wide
Create database for the custom applications on the client ‘s requires
Modify and support the applications for Fire Department, Park and Recreation Department, Office of Business Opportunity Department, Mayor office and 311 Division
Rewrote the old program with the new Nintex SharePoint technology and support for Park & Recreation department, Department Neighborhood, Fire Department and Mayor office
Rewrite the Board and Commission application from Access to C#.Net, SQL Database and BI reports
Rewrite the Special Event program from VB to C#.Net
Create the Schedule program for Mayor office using C#.Net, SQL Database and BI report
Created the SSIS package transfer data from FTP server to SQL for tracking payment records that make by the city, transfer the employee score in Hear database to FTP server for SAP database
Identify, analyze and documenting any bug found during testing
Create Captcha to prevent websites from spammers
Support Lansweeper to keep track the server ‘s information
Create diagrams by the department’s need using Visio
Houston Emergency Center – Information Technology Services 3/2006 – 9/2012
Programming Analyst III 10/2006 – 9/2012
Analysis and modification of existing or new reports and systems, as well as analysis and design of system databases, configurations, securities, and data management processes like migration, reformatting, and conversion using by Police department, Fire department and Harris County for support the 911 systems
Project lead for Firehouses application to create new reports and convert the old reports from report builder to Reporting Services
Data supported and installed software for users
Rewrote the old Access application to SQL database and Visual Studio .Net C#
Worked closely with users and other support personnel to ensure requirements were achieved.
Supporting the call floor dispatchers, call takers and on-call phone service 24/7
Test the CAD system after the built
System Support Analyst II 3/2006 -10/2006
Support and testing the CAD systems
Testing the new Itanium systems
Developing the reports for Police and Fire department using Reporting Services 2005
Supporting the call floor dispatchers, call takers and on-call phone service 24/7
Houston Police Department – Technology Services Division 2/2001 – 3/2006
Programming Analyst I
Developed web based and window applications utilizing classic ASP.Net, HTML, ASP, VB Script and JavaScript
Performed .Net development using the C# language and strong knowledge of the .Net Framework classes for the business and data tiers and strong SQL server skills for the data tier.
UI development experience using Web Forms and Win Forms
Developed many MS Access applications, maintained SQL Server, converted Databases from MS Access to SQL, created backup databases, creates SQL Stored Procedures, Triggers, Integration Packages, and other SQL functionality for existing and new applications
Created the reports using Reporting Services
VERITAS DGC, INC. Houston, TX 5/2000 – 2/2001
Computer Analyst
Wrote the script in Perl and UNIX to help utilize operation time
Performed seismic data processing, read/write tapes using HPs clients and server machines (HP- UNIX 11.00, HP 9000)
Installed, configured, trouble-shoot and coordinated general maintenance of computer software, hardware, as well as file servers.
HONOR AND ACTIVITY
University of Houston Dean’s List, Houston Community College Honor’s List & Dean’s List
REFERENCE
Available upon request