Tina N. Tran

**** ****** ******** **., ******* TX 77064

Cell: 713-***-****/Work: 832-***-****

E-mail: ac5v7o@r.postjobfree.com

OBJECTIVE

To obtain a position in an Information Technology area where my education, experience, and computer skills can be utilized to the fullest.

BACKGROUND SUMMARY

More than 17 years of experience working in the computer field as programmer. With extensive experience in all phases of the Information Technology (IT) system life cycle, including planning, problem analysis, design, testing, altering application. Major strengths include project leadership, problem solving, ability to handle multiple tasks, work efficiently under pressure and good team player. Self-motivated and assertive

EDUCATION UNIVERSITY OF HOUSTON

Bachelor of Business Administration, August 2000

Degree: Computer Information System (CIS)

Graduated with Honors (Cum Laude)

COMPUTER SKILLS

Good working knowledge in C#, .Net, SharePoint, HTML 5, IIS, Web Services, Windows Services, VBScript, JavaScript, Web development and Cascading Style Sheet, Classic ASP,

MS SQL Server 2000/2005/2008/2008 R2/2013/2014/2016/2017

Oracle, MS Access, database maintenance upgrades and troubleshooting

Reporting tools such as Microsoft Reporting Services (MS SSRS 2005/2008/2010) and Report Builder, Power BI reports

SQL Server Integration Services (SSIS) packages and Team Foundation Services (TFS)

Microsoft Office 365 - Visio

Custom Management Relation (CRM) & IT Services management

Windows 95, Win 98, Win 2000, Win NT, Win 2003, Win 2007, Win XP, Win 10

PROFESSIONAL EXPERIENCES

Houston Information Technology - Information Technology Services 9/2012 – Current

Programming Analyst IV

Analyst, developing, testing, review the applications depend on the client require

Create SSRS reports and support 90% of reports for 311 division and city wide

Create database for the custom applications on the client ‘s requires

Modify and support the applications for Fire Department, Park and Recreation Department, Office of Business Opportunity Department, Mayor office and 311 Division

Rewrote the old program with the new Nintex SharePoint technology and support for Park & Recreation department, Department Neighborhood, Fire Department and Mayor office

Rewrite the Board and Commission application from Access to C#.Net, SQL Database and BI reports

Rewrite the Special Event program from VB to C#.Net

Create the Schedule program for Mayor office using C#.Net, SQL Database and BI report

Created the SSIS package transfer data from FTP server to SQL for tracking payment records that make by the city, transfer the employee score in Hear database to FTP server for SAP database

Identify, analyze and documenting any bug found during testing

Create Captcha to prevent websites from spammers

Support Lansweeper to keep track the server ‘s information

Create diagrams by the department’s need using Visio

Houston Emergency Center – Information Technology Services 3/2006 – 9/2012

Programming Analyst III 10/2006 – 9/2012

Analysis and modification of existing or new reports and systems, as well as analysis and design of system databases, configurations, securities, and data management processes like migration, reformatting, and conversion using by Police department, Fire department and Harris County for support the 911 systems

Project lead for Firehouses application to create new reports and convert the old reports from report builder to Reporting Services

Data supported and installed software for users

Rewrote the old Access application to SQL database and Visual Studio .Net C#

Worked closely with users and other support personnel to ensure requirements were achieved.

Supporting the call floor dispatchers, call takers and on-call phone service 24/7

Test the CAD system after the built

System Support Analyst II 3/2006 -10/2006

Support and testing the CAD systems

Testing the new Itanium systems

Developing the reports for Police and Fire department using Reporting Services 2005

Supporting the call floor dispatchers, call takers and on-call phone service 24/7

Houston Police Department – Technology Services Division 2/2001 – 3/2006

Programming Analyst I

Developed web based and window applications utilizing classic ASP.Net, HTML, ASP, VB Script and JavaScript

Performed .Net development using the C# language and strong knowledge of the .Net Framework classes for the business and data tiers and strong SQL server skills for the data tier.

UI development experience using Web Forms and Win Forms

Developed many MS Access applications, maintained SQL Server, converted Databases from MS Access to SQL, created backup databases, creates SQL Stored Procedures, Triggers, Integration Packages, and other SQL functionality for existing and new applications

Created the reports using Reporting Services

VERITAS DGC, INC. Houston, TX 5/2000 – 2/2001

Computer Analyst

Wrote the script in Perl and UNIX to help utilize operation time

Performed seismic data processing, read/write tapes using HPs clients and server machines (HP- UNIX 11.00, HP 9000)

Installed, configured, trouble-shoot and coordinated general maintenance of computer software, hardware, as well as file servers.

HONOR AND ACTIVITY

University of Houston Dean’s List, Houston Community College Honor’s List & Dean’s List

REFERENCE

Available upon request

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