Human Resource Customer Service

Ariel Matteson

603-***-**** *************@*****.***

** ***** ***

Hillsborough, NH 03244

INTERNSHIP

CROTCHED MOUNTAIN REHAB FOUNDATION Greenfield NH

HR Intern September 2016-January 2017

• Observing all HR Positions within Crotched Mountain Facility.

• The importance of employment law and compliance, especially regarding employment eligibility, confidentiali- ty, proper maintenance of employee files, and forms of management.

• Developing a working knowledge of HR information databases and searchable resources.

• Developing professional customer service.

EDUCATION

SOUTHERN NEW HAMPSHIRE UNIVERSITY Manchester NH

Degree: Master in Science-Human Resource Management September 2016 -Present Member of the Society of Human Resource Management Member of the National Society of Leadership and Success GPA 4.0

NEW ENGLAND COLLEGE Henniker NH

Degree: Bachelors of Fine Arts - Art History and Studio Art August 2010-May 2014

• Deans List

• GPA higher than 3.0

EXPERIENCE

COMPASS INNOVATIVE BEHAVIOR STRATEGIES Concord NH

Human Resource Coordinator March 2018-June 2018

HR Assistant January 2018-March 2018

HR Assist/ Behavior Therapist November 2017 - January 2018

• Strong organization and project management skills

• Conducted the onbaording and offboarding process

• Generate multiple employee tracker systems for compliance

• Assisted and enrolled employees with company benefits

• Maintained, organized, and auditing employee files

• Assisted the Director of Human Resources with daily activities

• Policy creating and editing

• Excellent team building and team member skills

• Strong communication skills

• Authorized and conducted background checks

CROTCHED MOUNTAIN REHAB FOUNDATION Greenfield NH

Residential Counselor III June 2012-November 2017

• Working professionally with Coordinators and Supervisors Daily.

• Providing Organizations Skills and Documentation.

• Supervising, Supporting, and role modeling RC I/II.

• Strong Written, Verbal Communication, and Problem Solving. NEW ENGLAND COLLEGE Henniker NH

Art Gallery Assistant October 2010-May 2013

• Collaborated with team members for projects, events, and advertisement.

• Worked directly with Director to achieve more experience.

• Supervised the Art Gallery and team while Directors was unavailable to attend shows. NEW ENGLAND COLLEGE Henniker NH

Residential Advisor August 2011-May 2012

• Worked with Residential Life and Housing and provided support for residents.

• Provided and created programs, events as well as recruited students to clubs, events, and Residential jobs.

• Provided safe and Secure environments within Resident Halls with monthly health inspections. SKILLS

• Advance experience in Google Docs

• Advance experience in Microsoft Word and Excel

• Advance experience in Apple Software

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