Customer Service Property Manager

Kimberly A. Vance 540-***-****

**** ***** **** *********@*****.***

Salem, Virginia 24153

Career Objective:

Contribute my work experience and background to a challenging position with a first class organization.

Computer Experience:

Microsoft Office Suite, QuickBooks, Yardi and E-Site Systems

Professional Experience:

City Space, LLC., Roanoke, VA

Position Held: Property Manager December 2017 - Current

Manage all details of Real Estate Property, commercial and Residential

Marketing and Advertising

Increased rental income by maximizing occupancy from 82% to 100% in 3 months

Ensured consistent communication with residents to resolve any concerns or required maintenance

Improved appeal of the property both inside and outside buildings, grounds

Provide and monitor Monthly Reports

Berglund Companies, Roanoke, VA March 2016 – December 2017

Position Held: Accounting Analyst

Manage all areas of Accounting for the Fiat Auto Dealership

Accounts Payable, Accounts Receivable, Payroll, Expense Reports

Provide monthly Statistical Reports for CFO for 12 Dealerships

Develop professional and effective working relations through weekly Accounting meetings

Financial Reporting

Balance & Reconcile Bank Accounts daily

Boone Accounting, Inc., Roanoke, VA May 2013 – March 2016

Position Held: Bookkeeper

All aspects of Accounting which includes Payroll (Manual and QuickBooks) and Payroll Taxes

Accounts Payable, Accounts Receivable, Bank Statement Reconciliation, Invoicing, Collections, and Financial reporting

Superior Customer Service, Incoming calls, Account resolution and follow-up

Administrative functions which encompasses coordinating, planning and execution

Genesis Properties Inc., Richmond, VA February 2009 - May 2013

Position Held: Assistant Property Manager

Comprehensive experience in property management practices and procedures

Leasing, administering thorough background checks, typing legal documents

Plan and develop effective leasing events, including housing fairs, galleries and open houses

Solid decisions made quickly and effectively with routine poise and purpose

Excellent Customer Service, including incoming calls and dispatching

Accounts Payable, Accounts Receivable

Meticulously manage a financial portfolio of over 400 apartment accounts throughout the area

Extremely organized and detail oriented in scheduling contractors

Condensed workflow by creating standards and procedures

Organized operating budget and procedures to aggressively boost the bottom line

Liaison between corporate management, vendors and contractors

Education:

Virginia Western Community College

J Sargeant Reynolds Community College

References: Available upon request

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