Finance

HARRY CRUZ

***-** ************ *** *** *B Kew Gardens, NY 11415

787-***-**** Email: h **********@*****.***

SUMMARY

Possesses strong analytical and problem solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills to go along with effective problem solving skills. Ability to work effectively with others and provide excellent customer service.

EXPERIENCE

Data Entry/Associate Account Manager /Temporary Assignment 05/03/18 to 06/08/18 Doubleverify – New York

Updated client contact information in Salesforce system

Updated client social media campaigns in Salesforce system

Updated Partners information on Salesforce System

Setup reports, campaign set up, compiling internal campaign trackers

Send GDPR(General Data Protection Regulation) documents to Clients/partners Customer Service and Sales Representative/Project Coordinator 12/2013 to 12/22/17 Banco Popular Of Puerto Rico/ Popular Community Bank – Puerto Rico

- #1 Bank of Puerto Rico with consumer base including Continental US and the Virgin Islands. Revenue U S$ 3.82 billion,

Researched and solved issues as they arise daily

Learned sales techniques to entice customers to try new loan products and services

Contacted customers on their situation with the loan

Experience with reviewing contracts, legal documents, sign verification, Salesforce and loan documentation for completeness and accuracy in adhering to the bank policy and KYC requirements

Effectively communicate ideas, suggestions and answers

Referred customers to people who specialize with the type of problem or query they present

Relevant work programs (TYSYS, ADMINISTRATIVE WEB, PICS, PAIS BANK SOFTWARE, UNIPHET) Radio Station Assistant Producer/Social Media Coordinator 07/2012 to 12/2012 La X 100.7 FM - Puerto Rico

- One of the Top Puerto Rico's Music Station

Assisted Producers in developing new show concepts, writing scripts and producing audio announcements

Assisted in coverage for special projects and Airing events

Interact with fans via phone, email and regular mail for all their needs on taste of music

Experience and expertise in social media (Facebook, Instagram, Twitter, and Snapchat)

Social Media Manager/Creator of radio station social media posts and videos EDUCATION

Bachelor of Science in Communication - Media Production/Marketing Interamerican University of Puerto Rico, May 2013, GPA 3.2/4.0 SKILLS SUMMARY

Fluent in Spanish

Proficient with MS Office Suite (Word, Excel, Outlook and PowerPoint)

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