Customer Service Administrative Assistant

BAABETSWE JOYCE MOATE

*******.*****@*****.*** / 071-***-****

PROFESSIONAL SUMMARY

A hardworking, pleasant and likeable individual who is able to ensure that a HR department provides a professional service to a company’s entire workforce

I use my own initiative to solve problems and ensure the smooth running of the HR department

Right now I am looking for a suitable permanent position with a company that offers an extensive experience within the HR department

COMPETENCIES

Communication skills

Recruitment

Creativity and innovation

Individual Leadership

People management

Persuasiveness/sales Planning and

organizing/work management ability

Professional knowledge and skill

Decision-making

EDUCATION BACKGROUND

WORK EXPERIENCE

Company: Qberty Holdings

Role: Administrative Assistant to the Accounts Executive Duration: 2017 (Current)

Job Outputs

1. Documentation Organizing and monitoring: Candidates confidential documents filed on the system and manually

2. Booking interviews: Proper pre and post interview booking, Proper screening and telephonic conversation

3. Writing adverts: good grammar and tenses, appropriate language and target audience 4. Typing cv’s: Consistent accuracy for cv typing

5. Reference and background checks: Monitor MIE checks (Credit, Criminal and Qualifications), Confirming with candidates about their appointments 6. Sit in interviews: prepare candidates cv’s before coming for interview, conduct interviews on behalf when not present

School Qualification Year

Thuto Lefa secondary school Matric 2008

Westcol College (FET) Human Resource Management N6 2018 Company: Gold reef City Casino

Role: Cash desk Cashier

Duration: 2011-2017

Job Outputs

1. Exchanged tokens, tickets and chips for cash

2. Cash checked, processed credit card advances and processed wire transfers 3. Sold casino chips, tokens or tickets

4. Perform credit checks and check credit references for those wanting to open credit accounts

5. Balanced the float at the end of every shift

6. Greeted the player, take their chips and break them down by denomination in a manner that the eye-in-the-sky can see, and pay the guest the proper amount. 7. Handled financial transactions for casino patrons with skill and integrity 8. Ensured that any transactions are legitimate, meaning they must be able to recognize forged bills or fake chips, or even spot problematic checks or credit card transactions 9. Provided service to customers

10. Linked customers bank cards

PERSONAL DETAILS

Full Names: Baabetswe Joyce Moate

ID Number: 910**********

Contact number: 071-***-****

About me: Female, African and South Africa

Residing: Johannesburg South

Languages: English, Setswana and Zulu

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