Mary G. Quinn
Blandon, PA *****
*************@*****.***
SUMMARY OF QUALIFICATIONS
Pennsylvania Real Estate License
Fair Housing Certified
Grace Hill Leasing 1-4
Experienced in Sales, Marketing and Customer Service
EXPERIENCE
Sales Consultant, RCN Telecommunications
10/2009 - 01/2015
Bethlehem, PA
Cultivated sales while exceeding monthly quota, building and maintaining customer relationships, upsell of current customer base, obtaining new business in a residential market through my professional network. Daily sales included face to face interaction with customer and property managers. Attended mandatory sales trainings/meetings, reporting sales statics accurately and promptly to management. Assisted with training and mentoring of new hires.
Slot Attendant, The Sands Casino
05/2007 - 05/2009
Bethlehem, PA
Maintained great guest relations within the slot area. Monitoring assigned slot area ensuring all slot machines were secured and in good working condition. Monitored the operation of assigned slot machines and pay out of jackpots. Promoted positive relations at all times. Processed cash transactions on the slot floor, safeguard company assists and enhance the guests gaming experience to maximize slot revenue. Ensured compliance with department and PGCB policies and regulations.
Sales / Customer Service
Interinsurance Exchange of the Automobile Club
04/2008 - 04/2009
Easton, PA
Handled all insurance related functions for the AAA. Interviewed clients to identify their needs, made appropriate presentations, explained details, recommended amount and type of coverage, quoted rates and secured contracts. Extensive knowledge of insurance products, procedures laws and licensing, requirements. Developed and maintained excellent relationships with clients, management, agents and other insurance professionals.
Residential Property Sales
Prudential Choice Properties
04/2003 - 04/2008
Nazareth, PA
Represented buyers and sellers of residential properties, scheduled appointments, greeted prospective clients, showed properties to buyers and assists with contracts, closing, and financing. Assessed buyers' needs and recommend appropriate properties. Advised buyers on merits of properties and terms of sales. Consulted with attorneys, abstract companies and real estate professionals on a regular basis. Developed and implemented marketing strategies to increased sales. Assisted clients through selling/buying/closing process.
Sales, Customer Service Rep State Farm Insurance
02/1988 - 02/2000
Phillipsburg, NJ
Sales, Customer Service
Representative, Claims,
Multiple Administrative and Marketing Activities
EDUCATION
Warren County Community College
Washington, NJ
Vocational/Technical Certificate
Major: Office Systems Technology
County College of Morris
Credits Earned: 68
Randolph, NJ
Post-secondary education, no degree or certificate
Area of study - Business Administration