Background Investigaor
Resume:
Objective
Graduate from Flagler College with a Bachelor of Arts degree in Psychology along with a minor in Criminology; my objective is to seek a full-time government job within the Northern Virginia area.
Experience
General Dynamics Information Technology March 2018- Present
Credentialed Background Investigator- SSBI Favorable Determination
Conduct comprehensive interviews.
Knowledgeable of OPM rules and regulations.
Brooks Rehabilitation at Bartram Crossing September 2017- February 2018
Customer Service Specialist
nSign admission contracts upon new patient arrivals; work closely with family members if patient has cognitive impairments.
nSecure patient advance directives along with health insurance information.
nKnowledgeable of Medicare guidelines and commercial health insurances.
nSchedule patient care plan meetings; share meeting access with multiple departments within the skilled nursing facility.
nAssist Social Services department with patient interviews and cognitive assessments.
Brooks Rehabilitation at Bartram Crossing March 2015- September 2017
Front Desk Receptionist
nScreen and facilitate necessary actions for patient and visitor inquiries.
nProvide facility tours and explain the rehabilitation process to visitors.
nProcessed and coded facility invoices.
nPrepare all patient documentation for weekly UR meetings.
nMaintained trust accounts for the Resident Fund Management Service, RFMS.
nInventory and ordering of facility supplies.
nSort facility mail.
Education
Flagler College, St. Augustine FL August 2015- April 2017
Bachelor of Arts degree
Major: Psychology
Minor: Criminology
St. Johns River State College, St. Augustine FL January 2014- December 2014
Associates of the Arts degree
Skills
Conduct research (Qualitative/Quantitative), analyze data, and interpret the findings and results into APA format using the Statistical Package for the Social Sciences, SPSS.
Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Calendar management and sharing.
Strong organization, time management, and communication skills.
Contact this candidate