To work in a positive environment with opportunities for professional advancement.
1993 – 1994 Empire Business College Santa Rosa, CA
Business Administration and Computer Science
2005 - 2017 Dr. Michael Tran Santa Rosa, CA
Medical Billing/ Office Manager
All aspects of Medical Billing including Appeals, Past Medical Billing, Current Medical Billing, and Future medical Billing.
Have current IDC-10 and Medical CPT Coding and Billing Certificates.
Handled patient calls regarding prescriptions. Consistently managed filling of prescriptions and assisted in training new staff in prescription protocol.
Resolved patient and staff relation issues routinely.
Established archive system for medical files and controlled inventory at an associated off-site surgery center.
Cross-trained in all administrative positions in the office.
2000 – 2005 Self Employed Santa Rosa, CA
Medical Billing/ Bookkeeping
Doubled reimbursement for practitioners. Decreased aging report by half.
Introduced better billing procedures for maximum reimbursement.
Ran Quick Books programs and routinely produced Profit and Loss Reports as needed by clients.
1993 – 2000 Forestville Chiropractic Forestville, CA
Increased patient load by approximately 50% each year,
Ran entire front office to include Medical Transcriptions, all medical billing, Accounts Receivable, computer skills and training, and medical coding; in addition to all aspects of Worker’s Compensation, Personal Injury, and Private Insurance.
Interviewed all prospective applicant and trained new hires.