Customer Service Accounting Manager

TONIE PINDER

**** ***** ** ** ****, Spanaway WA *8387 *********@*****.*** 253-***-****

OBJECTIVE

I am a young 72 year old not quite ready for retirement with a few productive years left for the right business.

SKILLS & ABILITIES

Highly skilled in Microsoft word, excel, excellent customer service skills, GL recons, DDA recons and many programs accessed on the web.

EXPERIENCE

CHARGEBACK SPECIALIST COLUMBIA BANK MERCHANT CARD SERVICES DIVISION SALARY $48,000 PER YEAR.

JANUARY 5, 2005 – SEPTEMBER 15, 2017

Mediated chargebacks our merchants received from customers on credit card purchases, GL recons, DDA recons, special projects related to all accounting processes in the merchant card department.

I received the Phillips Customer Service Award in 2015 which is the highest award Columbia Bank gives employees and is only awarded to two employees a year.

The bank outsourced our department in September.

ACCOUNTS RECEIVABLE SUPERVISOR SEATTLE GOODWILL

SEPTEMBER 1998- MAY 2004 SALARY $33,000 PER YEAR

Sales auditing for 22 stores in Washington State, supervised two employees and responsible for keeping all managers and assistant managers up to date and trained on excel spreadsheets for sales reporting for their store. DDA recons, GL recons, backup for Accounts Payable. Special projects for auditing.

Resigned to find work in Tacoma.

REFERENCES

MERRY ZINIS, ACCOUNTING MANAGER

COLUMBIA BANK 253=512=6478

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