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Customer Service Representative

Location:
Mobile, Alabama, United States
Posted:
June 12, 2018

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Linda Hunt

Mobile, AL

ac5ush@r.postjobfree.com - 251-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Dispatcher

Intec Communications - Mobile, AL - February 2013 to November 2015 Setting up work orders for cable service, troubleshooting for problems with equipment, talking with technicians over the phone to put equipment on account, calling customers to set up appointments for new service. Customer Service Representative

Pilot Catastrophe Services - Mobile, AL - November 2012 to February 2013 Working with Allstate Insurance, calling insured disaster victims and giving them their property adjuster's information. Working with Microsoft Excel adding information to adjuster's claims on spreadsheets. Accounts Receivable Clerk

Mobile Gas Company - Mobile, AL - February 2012 to August 2012 Added checks and money order payments from night drops and daily mail, opened and sorted payments using Apex machine.

Dispatcher Assistant and Customer Account Executive Comcast Cable Comm LLC - Mobile, AL - January 2007 to February 2012 Checked in the daily work of the technicians out in the field, set up appointments for service calls then closed out service calls when technicians completed them. Called customers to set up appointments for new Comcast service and service calls answered customer's billing questions, sold new products and services, troubleshooter over the phone with customers having problems with their service. EDUCATION

Diploma in General Academic Studies

Emil G Hirsch - Chicago, IL

1967 to 1970

SKILLS

Typing - 55wpm, Windows XP, 7 and 10 experience, Microsoft Office and Excel experience, 10-key calculating machines. Money management, customer service and 6-line telephone skills. (10+ years)



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