Tonya Headrick

(***) ***- ****

ac5urj@r.postjobfree.com

Objective:

Dedicated to providing customers with excellent service while making their business my top priority. Accurately and efficiently conduct all transactions in accordance with established procedures. Being able to communicate clearly with customers and resolve customer issues that arise.

Skills:

Medical Terminology

Medical Insurance Record

Medical Office Procedures

Keyboarding 50 WPM

Microsoft Word

Microsoft Excel

Advance Medical Billing and Coding

Anatomy and Physiology

Interpersonal Skills

CPT Coding

ICD-9

HCPCS

Education:

Virginia College School of Business and Health Chattanooga, TN

Medical Billing and Coding Graduation Date: June 2011

Externship:

Pro Med

Medical Billing and coding Extern

Status Claims

DME Billing

Putting in New Patients

Customer Service

Sending Collection letters

Filing Claims

Pain Management of Hamilton County, P.C.

Medical Billing and coding Extern

Collaborate MD 8.3.5

Checking patients in and out

Answering phone and Scheduling appointments

Billing and Coding sheets

Filing Charts

Filing paper work in charts (Operative notes, History, Physical, Copy of Prescriptions, etc.)

Putting new patients charts together

Pulling Medical records. copying and faxing them

Work Experience:

Innocor, Inc. Chattanooga, TN

Quality Lab Tech 08/2016 - Current

Fabricate test samples from sample block to perform a variety of tests to check quality of product.

Enter data collected into system using Microsoft Word, Outlook and Excel; along with J.D. Edwards inventory and accounting software.

Work with Quality supervisor to implement success of company 5s standards to employees on the production floor.

Private Care Rossville, GA

Home Health 04/2016-08/2016

Preformed daily task such as housekeeping, Laundry also preparation and serving of meals.

Assist patent by providing personal services such as bathing, dressing and grooming.

Running errands, such as paying bills, shopping for food and other house hold requirements.

Circle K Stores (formerly The Pantry Inc.) Rossville, GA

Assistant Store Manager: Bonused 10/2014-03/2016

Customer Service relations from cashier to floor interactions.

Daily managerial tasks such as ordering inventory, stocking, safe countdowns, enter daily reports into PDI and Microsoft Excel/Access.

Maintaining safe and housekeeping standards for customers.

The Uppercut Property Services Chattanooga, TN

Secretary 01/2014-10/2014

Customer Service (Scheduling services with customers, answering phone calls, setting up estimates, etc.)

Maintained business records using Microsoft Excel

Accounts Payable/Receivable

Dollar General Rossville, GA

Sales Associate 11/2013-01/2014

Performed Customer service as a cashier.

Put out stock in between customers and daily housekeeping standards.

Maintained customer appearance ready aisles.

Private Care Chattanooga, TN

Home Health 04/201*-**-****

Preformed daily task such as housekeeping, Laundry also preparation and serving of meals.

Assist patent by providing personal services such as bathing, dressing and grooming.

Running errands, such as paying bills, shopping for food and other house hold requirements

Wal-Mart Chattanooga, TN

Stock - Hourly 01/2013-04/2013

Rotated product on shelves and placed new product onto shelves.

Maintained housekeeping standards upon completion of shift.

Maintained products to a customer ready appearance in assigned areas.

Dollar Tree Chattanooga, TN

Sales Associate 03/2012-12/2012

Performed customer service as a cashier.

Reset floor displays according to Plan-o-Grams

Daily housekeeping standards throughout shift.

Stock products in between customers.

Aid &Assist at Home Chattanooga, TN

Homemaker 07/2011-01/2012

Responsibilities at work include customer service relations and satisfaction

Making it possible for the patient to live in their home in comfort

Performing daily tasks such as Laundry, checking mail, household cleaning, preparing meals, etc.

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