Ashantis K. Anthony

*** *** ****** *** #* Syracuse, New York 13208 315-***-**** ac5urf@r.postjobfree.com

OBJECTIVE: Administrative position

PROFILE

Excellent customer service and communication skills

Strong computer and data entry skills

Work well independently with little or no supervision

Work closely with other employees and management as part of a team

Highly organized with excellent time management skills

RELEVANT SKILLS & EXPERIENCE

Customer Service

Managed a computerized dial-up system to contact customers

Communicated with existing customers and non-customers regarding services

Offered customers insight on purchasing decisions from an extensive menu

Exchanged merchandise for customers

Accurately operated cash register and answered telephone calls, data entry skills in Microsoft excel, access as well as power point

Clerical Skills

Assisted in the preparation of landlord/tenant files

Receiving and distributing files for clerks

Prepared accurate mailings of client summons

Computer literate: Microsoft Word, Excel, Access, Internet, electronic mail

Answered five line telephone system

Performed a variety of clerical tasks including: filing, telephone, reception, mail preparation, copying, faxing

WORK EXPERIENCE

Administrative Assistant, AccessCNY, Syracuse,N.Y. 13202 2011-Present

Clerical, CPS Staffing, Liverpool NY

2010-2011

Customer Service Rep, Sutherland Global Services, Syracuse, NY

2007-2008

Foodservice, Syracuse University, Syracuse, NY

2005- 2006

Telemarketer,Sutherland Global Services, Syracuse, NY

2006-2008

Cashier, Family Dollar, Syracuse, NY

2005

Security Guard, Securitas, Liverpool, NY

2004-2005

Telemarketer, AT&T, Syracuse, NY

2002

Housekeeper, Fairfield Inn, Syracuse, NY

2002

Security Guard, Doyle Security, Syracuse, NY

1999-2000

Cashier, Marshall's, Dewitt, NY

1999

Housekeeper, Kalet's Adult Home, Syracuse, NY

1998-1999

Cashier, Wegman's, Syracuse, NY

1996-1998

City Clerk, CNY Works, Syracuse, NY (Summer employment)

1996-1999

Waitress, D.C. Cafe Syracuse, NY

1997

VOLUNTEER EXPERIENCE

Receptionist/Clerical, Association for Better Living, Syracuse, NY

2002

EDUCATION

OCM BOCES, Medical Billing/Office Secretary

2010

Advanced Computer Software Certificate, SUNY SEOC, Syracuse, NY

2005

Business Curriculum, Bryant & Stratton, Syracuse, NY

1999

Auto Mechanic Certificate, Central Technical Vocational Center, Syracuse, NY

1997

High School Diploma, Thomas J. Corcoran High School, Syracuse, NY

1997

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