Executive Assistant with experience within Fortune 500 companies in the Insurance and Healthcare Industries. Strengths in ability to juggle multiple tasks simultaneously and adjust schedules to be flexible to meet the requirements for executives. Proven results to resolve problems and develop contingencies by utilizing communication and customer service skills. General support provided to meet the department’s business strategy, plan and changing priorities.
Microsoft Word, PowerPoint, Outlook, Excel
Coordinate HR activities for new hire
Ariba for Purchase Orders
QuickBooks, Office Alley for billing
Dedicated and a Team Player
Written and Verbal Communication
Flexible to meet changing environment
Highly Structured and Organized
Concur for travel arrangements and reimbursements
SharePoint for storing agendas
SPOC for desktop support
AREAS OF EXPERTISE
Coordinate extensive calendar events resulting in seamless logistics.
Schedule domestic and international travel then process expense reimbursement.
Process new hire paperwork and all status changes, including terminations, saving managers significant administrative hours and maintaining compliance standards.
Coordinate telephones and mobile devices for new hires and maintain office equipment.
Plan for space for new hire locations. Contact building maintenance as necessary.
Create and distributed PPT decks.
Track attendance and other documentation.
Contact various insurance companies to obtain insurance verification for patients.
Contribute in the development and management of the yearly budget.
Order office supplies, support materials and office equipment as needed.
Process purchase orders and pay invoices utilizing the Ariba system.
Reconcile inter-departmental expense reports for reimbursement.
Process all payroll changes for department, specifically increases and bonuses.
Submit patient billing to various insurance companies utilizing appropriate codes in Office Alley.
Provide agenda and other documentation required for meeting logistics.
Create presentations that target appropriate audience in a clear manner.
Update and maintain organizational charts.
Type meeting minutes and other correspondence for VP, directors and managers.
Coordinated Recognition Award Program. Completed forms for qualified employees and assigning American Express Gift Cheques.
Monique Levesque (c) 860-***-**** page 2
Bordeaux Nutrition, LLC 2018-present
Support to President, CEO of company
Answer phones in a friendly, courteous manner and maintain patient confidentiality
Accept new patient information
Obtain insurance verification
Manage calendar events for providers & preparing for their day
Contact patients to notify them of eligibility & make the appointments with providers
Submit patient billing to various insurance companies utilizing appropriate codes in Office Alley
Create invoices for patients utilizing QuickBooks
Aetna, Hartford CT, Executive Administrative Assistant 2015-2017
Bank of America Temporary Contract, East Hartford, CT, Estate Settlement Assistant 2013-2015
Eppendorf, Enfield, CT, Executive Assistant 2009-2012
Travelers, Hartford, CT, Senior Administrative Assistant 2007-2009
The Hartford Fire Insurance Co., Hartford, CT, Senior Administrative Assistant 2006-2007
ING, Hartford, CT, Senior Administrative Assistant 2003-2006
ADDITIONAL RELEVANT EXPERIENCE
ING, Hartford, CT
Supported Corporate Audit Services and Special Investigations Unit.
Prepared reports with the status of each investigation on a quarterly basis.
Managed investigation case files for Special Investigators.
Aetna/ING, Hartford CT
Supported Director of Individual Annuity Operations (IAO).
Provided transition kit to include promotional letters, stay bonus information, transitional information and a copy of the Redeployment Plan to 100 employees in support of the transition of the business from the Hartford facility to West Chester, PA. Set up exit interviews with HR representatives.
Excel for Windows
Write to the Top, Better Communications Workshop
Worksmart Time and Info Mgt. with Outlook
Concur Reimbursement Training
Management Skills for Administrative Assistant Professionals
Maximizing Potential in Support Staff Role
What’s New in MS Office 2007 First Look
Business Conduct & Integrity and other compliance sessions
2017 Volunteer of the Year for the Hartford Walk to End Alzheimer’s
In recognition of outstanding service and dedication presented by the Alzheimer’s Association, Southington CT