Administrative Assistant Executive

Monique Levesque

Enfield CT ***** (c) 860-***-****

***********@****.*** www.linkedin.com/in/monique-levesque

EXECUTIVE ASSISTANT

Executive Assistant with experience within Fortune 500 companies in the Insurance and Healthcare Industries. Strengths in ability to juggle multiple tasks simultaneously and adjust schedules to be flexible to meet the requirements for executives. Proven results to resolve problems and develop contingencies by utilizing communication and customer service skills. General support provided to meet the department’s business strategy, plan and changing priorities.

SKILLS

Microsoft Word, PowerPoint, Outlook, Excel

Coordinate HR activities for new hire

Ariba for Purchase Orders

QuickBooks, Office Alley for billing

Dedicated and a Team Player

Written and Verbal Communication

Confidentiality

Flexible to meet changing environment

Highly Structured and Organized

Concur for travel arrangements and reimbursements

SharePoint for storing agendas

SPOC for desktop support

AREAS OF EXPERTISE

Administration

Coordinate extensive calendar events resulting in seamless logistics.

Schedule domestic and international travel then process expense reimbursement.

Process new hire paperwork and all status changes, including terminations, saving managers significant administrative hours and maintaining compliance standards.

Coordinate telephones and mobile devices for new hires and maintain office equipment.

Plan for space for new hire locations. Contact building maintenance as necessary.

Create and distributed PPT decks.

Track attendance and other documentation.

Contact various insurance companies to obtain insurance verification for patients.

Finance

Contribute in the development and management of the yearly budget.

Order office supplies, support materials and office equipment as needed.

Process purchase orders and pay invoices utilizing the Ariba system.

Reconcile inter-departmental expense reports for reimbursement.

Process all payroll changes for department, specifically increases and bonuses.

Submit patient billing to various insurance companies utilizing appropriate codes in Office Alley.

Communication

Provide agenda and other documentation required for meeting logistics.

Create presentations that target appropriate audience in a clear manner.

Update and maintain organizational charts.

Type meeting minutes and other correspondence for VP, directors and managers.

Coordinated Recognition Award Program. Completed forms for qualified employees and assigning American Express Gift Cheques.

Monique Levesque (c) 860-***-**** page 2

CURRENT POSITION

Bordeaux Nutrition, LLC 2018-present

Office Manager

Support to President, CEO of company

Answer phones in a friendly, courteous manner and maintain patient confidentiality

Accept new patient information

Obtain insurance verification

Manage calendar events for providers & preparing for their day

Contact patients to notify them of eligibility & make the appointments with providers

Submit patient billing to various insurance companies utilizing appropriate codes in Office Alley

Create invoices for patients utilizing QuickBooks

PROFESSIONAL EXPERIENCE

Aetna, Hartford CT, Executive Administrative Assistant 2015-2017

Bank of America Temporary Contract, East Hartford, CT, Estate Settlement Assistant 2013-2015

Eppendorf, Enfield, CT, Executive Assistant 2009-2012

Travelers, Hartford, CT, Senior Administrative Assistant 2007-2009

The Hartford Fire Insurance Co., Hartford, CT, Senior Administrative Assistant 2006-2007

ING, Hartford, CT, Senior Administrative Assistant 2003-2006

ADDITIONAL RELEVANT EXPERIENCE

ING, Hartford, CT

Administrative Assistant

Supported Corporate Audit Services and Special Investigations Unit.

Prepared reports with the status of each investigation on a quarterly basis.

Managed investigation case files for Special Investigators.

Aetna/ING, Hartford CT

Administrative Assistant

Supported Director of Individual Annuity Operations (IAO).

Provided transition kit to include promotional letters, stay bonus information, transitional information and a copy of the Redeployment Plan to 100 employees in support of the transition of the business from the Hartford facility to West Chester, PA. Set up exit interviews with HR representatives.

PROFESSIONAL DEVELOPMENT

QuickBooks

Excel for Windows

Write to the Top, Better Communications Workshop

Worksmart Time and Info Mgt. with Outlook

Concur Reimbursement Training

Management Skills for Administrative Assistant Professionals

Maximizing Potential in Support Staff Role

What’s New in MS Office 2007 First Look

Business Conduct & Integrity and other compliance sessions

AWARD

2017 Volunteer of the Year for the Hartford Walk to End Alzheimer’s

In recognition of outstanding service and dedication presented by the Alzheimer’s Association, Southington CT

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