Project Manager
Resume:
Alvin Trotter Project manager
: Dallas, Texas *5181
: *************@*****.***
http:/www.linkedin.com/in/alvindtrotter
PROFILE SUMMARY
Innovative, performance-driven, and highly creative professional, with solid academic foundation and comprehensive years of experience in overall aspects of project management, finance and budgeting, organizational operations, and business development. Recently completed a project on opening a learning center my wife and I started this past year utilizing my knowledge and experience in project management to successfully open the learning center in June 2018. Earned broad-based background in all facets of project lifecycle development, from initial analysis and conceptual design, through implementation, quality review, and enhancement to optimize operational efficiencies as well as improve business and operations. Adept at developing plans, establishing meaningful metrics, and implementing strong quality management, resulting in fulfillment of organization and project requirements and specifications. Seeking to leverage background and experience to take next career step in recruitment with a highly respected organization focused on creating strong internal teams. Proven success in directing improvement initiatives, systems projects, operations, and program management across IT industry while guiding teams throughout the project lifecycle, applying advanced communication, training, and mentoring skills. Wide exposure to a range of technologies and able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Committed to quality and excellence.
PROFESSIONAL SKILLS
Outstanding analytical, problem solving, and troubleshooting ability.
Committed to professional development, willing and able to complete special projects as required.
Excellent communication, writing, managerial and project management skills.
Experience in managing cross-functional teams for fast-paced projects as well as complex projects.
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while managing, motivating, and leading project team initiatives.
Strong motivator/team player with effective and excellent planning, organizational, and negotiation strengths as well as the ability to lead, reach consensus, establish goals, and attain results.
Monitoring project progress and ensuring timely completion.
Ability to communicate effectively to clarify complex data and sensitive info.
Solid understanding of the implications of new information for both current and future problem-solving and decision-making.
Expert in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
Ample comprehension of budget procedures, policies, terminology, and methodology to execute assigned responsibilities.
Thorough understanding of the importance of accurate, detailed reports and plans, with a strong working knowledge of data management.
Establishing project goals and resolving issues with on-going project.
Strong motivator/team player with effective and excellent planning, organizational, and negotiation strengths as well as the ability to lead, reach consensus, establish goals, and attain results.
Ability to facilitate teamwork, build rapport, manage conflict, and teach, coach, counsel.
Committed to professional development, willing and able to complete special trainings as required.
PROFESSIONAL EXPERIENCE
Business Owner - Trotter’s Learning Center Apr 2017 - May 2018
Requirements – Abilities, Knowledge, and Project Management Skills
Develop business plan and feasibility study for the business to work with.
Created a business plan, defined the service; the nature of the business; how it will be financed, the time constraint on the achievement of each goal; the marketing strategy; and advertisement.
Made a viable feasible assessment to envision the possibilities of the business.
Prepared a budget for the business and implemented the budget.
Realized the importance of the team we will be working with and as such will conduct business interviews and job recruitment thoroughly so as to ensure that only qualified individuals are hired.
Ability to pinpoint problems, take initiative, and make meaning out of the results based on calculated methods.
Researched and understood thoroughly new policies, quotes, renewals, policy changes, and audits concerning business.
Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections, audits, and local and state policy changes.
Good understanding of modern information and communication technology.
Technology Delivery Manager Nov 2016 - Mar 2017
Bank of America – (Contractor) Plano, Texas
Oversee 60k to 5million dollar initiatives that include, but not limited to information technology implementations, testing, upgrades, conversion and recovery relating to corporate change initiatives that impact a single major business or function.
General understanding of card payments, merchant services, PCI, registration, and tokenization.
Use strong analytic skills to solve problems and make decisions based on limited precedents or guidelines.
Deliver using best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.
Drive the creation of application and technical design documents which leverage Salesforce.com best practices.
Contributes to enterprise standards on application and integration development best practices, functional and technical solution architecture & design, environment management, testing, and Force.com Platform education.
Drive project delivery excellence within the business segment through established Enterprise Architecture standards for Force.com Platform across application, integration, security, and data migration domains.
Lead, advice, and mentor diverse teams in technical and functional delivery aspects at the enterprise and Wholesale Bank segment, using influence and adaptive communication strategies.
IT Application Project Manager Consultant (Agile and Waterfall) Jun 2016 – Oct 2016
CGI – (Contractor) Dallas, Texas
Managed projects including technical and scope/budget aspects.
Assisted in business development, marketing and sales efforts regarding consulting and testing.
Participated in training and management of building science staff to assist on consulting projects.
Involved in project management activities including planning, budgeting, scheduling, staffing, execution, and reporting.
Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle.
Provided leadership and key stakeholders with the information and venues to make effective, timely decisions.
Ensured clarity is updated with current forecasts and actual time for all assigned projects and tasks.
Measured project performance using appropriate tools and techniques.
Agile/Waterfall Project Manager Jun 2015 – Jun 2016
Verizon – (Contractor) Irving, Texas
Created business prerequisites (BRD Planner) in help of Network Engineering and Strategic Network supported activities.
Coordinated full Project Packages to incorporate Business Requirements, High Level Architecture and Process Flows for accommodation to IT for improvement work.
Prepared streams to be recorded in endorsed VZ devices.
Overseen collaboration to create Business necessities per extent of venture against characterized vital activities, meeting coordination and driving dialogs on issues and resolutions.
Composed AGILE Value Team Facilitator part, documentation of business prerequisites to meet extent of business issue to be unraveled, assembling of necessities, including the recognizable proof of all partners and clients, information of advantage and KPI definition,
Dealt with numerous expansive degree extends at the same time, meeting due dates and turning point dates, encourage and provided details regarding venture conveyance status with IT.
Project Manager Business Class Services Aug 2012 – Jun 2015
Time Warner Cable Business Class – Coppell, Texas
Managed assigned projects, driving the project team through a formal product/project management process to ensure project goals, timelines and budgets are met.
Developed and implemented detailed project plans to execute short and uncompromising timelines.
Collaborated with cross-functional groups through product development life cycle and communicates project status across the organization.
Functioned as point of contact for filtering all processes, communication, accountabilities, and procedures to ensure an aligned team effort in the planning and successful launch of deployment of various projects and services.
Provided detailed updates to upper management and other team members on project status by email, and weekly status meeting.
Regional Project Manager Cable Television Feb 2007 – Nov 2009
Sudden Link Communications – Tyler, Texas
Managed $500,000 month to month spending plan for 5 domains from start to fruition.
Composed with the different partners to guarantee fruition of undertakings by set due dates.
Experienced in development administration of more than 30 lodgings and school dormitories in TX and LA.
Created proposition designs, calendars, RFP, and RFI.
Overseen Type II Circuits, School E-Rates, High Speed Internet, and other organization gave administrations.
Solid comprehension of media communications advancements (WAN, LAN, TDM, Ethernet, VoIP, Internet)
Worked as purpose of contact for separating all procedures, correspondence, accountabilities, and methodology to guarantee an adjusted collaboration in the arranging and effective dispatch of sending of different undertakings and administrations.
In charge of making timetables for the execution and checking of all tasks in allocated area.
Provided definite updates to upper administration and other colleagues on venture status by email, and week by week status meeting.
EDUCATION
United States Air Force
Nuclear missile certification in electronics
New Era Training Center
Project Management Certification.
PMP Certification
Currently obtaining through structured course work.
University of Texas Tyler
Lean Six Sigma Black Belt certification (Presently enrolled)
DeVry University
B.S., Telecommunications Management (Cum Laude)
West Texas A&M
B.B.A., Management, Minor in Business Administration
CORE COMPETENCIES
Leadership Development
Customer Satisfaction
Marketing Strategies
Project Management
Sales Negotiating
Multi – Tasking
Quality Assessment
Quality Focus
Creativity
Business Development
Conflict Resolution
Technical Documentation
Problem Resolution
Policies and Procedure
Quality Assurance
Operations Management
Coaching and Training
Customer Service
System Administration
User Administration
Technical Support
Troubleshooting
Sales Force
Jira Software
MS Project
PERSONAL SKILLS
Pro-active
Excellent
Communicator
Self-Discipline
Active Listening
Positive Language
Managing Objections
Adaptability
Stress Tolerance
Team Player
Negotiation Skills
Strong work ethic.
Positive attitude.
Contact this candidate