Call Centre Contact Details

CURRICULUM VITAE

OF

PORTIA

NOKONWABA

KESWA

Surname : Keswa

First Names : Portia Nokonwaba

Date of Birth : 1989 April 15

Identity Number : 890**********

Gender : Female

Marital Status : Single

Nationality : South African

Race : Black

Health : Good

Home Language : IsiZulu

Other Languages : English, Sesotho

Hobbies : Reading, Cooking, Writing

Email Address : ********@*****.***

CONTACT DETAILS

Physical Address : Stand No. 7655 Lawley Extension 2 LENASIA, Gauteng Province

P.O BOX

1829

Mobile : +277*-***-****

High School Attended : Thaba Jabula Secondary School Highest Grade Passed : Grade 12

Year : 2006

Subjects : Home Economics

History

Biology

Isixhosa

English

Geography

KEY SKILLS

1. Critical thinking and problem solving skills 2. Planning and organizing 3. Decision-making 4. Good Communication

5. Team work 6. Adaptability

7. Good listening skills 8. Leadership

Company : Ukuthola (Call Centre)

Position : Inbound

Period : 6 Months (2017)

RESPONSIBILITIES

Answering Calls; offering assistance to customers.

Attending to customer queries.

Advising customers by providing them with related information.

Helping customers make selections by building customer confidence; offering suggestions and opinions.

Keeping clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Contributing to team effort by accomplishing related results as needed. Name of contact : Sifiso Lize

Relation : Team Leader

Institution : Ukuthola (Call Centre)

Location : Sandton

Contact number : 062-***-****

Name of contact : Jabulani Maseko

Relation : Associate

Institution : Ukuthola (Call Centre)

Location : Sandton

Contact number : 084-***-****

Contact this candidate