Customer Service, Social Media, Admin

SIMON EZUGWU

***** *** ****** ******, ** v*t *k* • 604-***-**** • *************@*******.***

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OBJECTIVE: Looking for the position in a challenging environment where I will have the opportunity to utilize my talents towards achieving the corporate objective and acquire more knowledge towards advancing my career.

PROFILE:

Highly motivated and aspiring professional with administrative and customer service experience and a desire for professionalism with uncommon ability to learn.

CORE COMPETENCIES:

Excellent interpersonal, listens attentively, communicate persuasively and follow through diligently.

Technically skilled across platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, WordPress and social media –Instagram, Twitter, Facebook. Typing speed 50WPM

A well-nurtured customer service skills that help in providing effective guidance to customers in purchasing goods that fit their needs

EDUCATION

BSc in ECONOMICS AND DEVELOPMENT 2009 - 2012

IGBINEDION UNIVERSITY, Okada, Edo State

DIPLOMA IN PUBLIC ADMINISTRATION 2003 – 2005

UNIVERSITY OF BENIN, Benin, Edo State

AWARD / CERTIFICATION

OFA 1 – OCCUPATIONAL FIRST AID CERTIFICATION 2018

PROSAFE-WORKSAFEBC – Surrey, BC, Canada

CERTIFICATION IN BASIC COMPUTER 2003

XCEL COMPUTERS WARRI, DELTA STATE, NIGERIA

WORK EXPERIENCE (both concurrent with college studies)

Admin Assistant/Customer services 2015 – 2018

MYERRANDS ENTERPRISE, Warri, Delta State. Nigeria

Handled administrative duties and responded to customers, effect customers follow-up, according to them all needed help to enable effective customer services delivery.

Administrative/ Marketing Executive 2013 – 2015

TegPRO Global Ltd - Delta State. Nigeria

Filed and copied correspondence.

Data Entry

Opened, sorted, and distributed incoming messages and correspondence

Greeted visitors and determined to whom and when they could speak with specific individuals

Handled social media account creating online content and promotion

Teacher/ Administrative Assistant

NATIONAL COMPREHENSIVE SECONDARY SCHOOL, Calabar Nov 2012 - OCT 2013

National Youth Services Corp (NYSC) 1 Year National primary assignment

In charge of teaching pupils between the age of 5 to 10 and preparing the scheme of work with extra curriculum activities.

Logistics /Facilities Assistant 2002 – 2005

LOBOSWAY GLOBAL RESOURCES LTD, Warri, Delta State. Nigeria

Handle the setup for effective transportation of personnel and goods to work site, service and maintain company equipment and vehicles. Follow up project needs and compliance with the ethical structure for effective services completion.

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