Customer Service Assistant

Diane Shannon

**** * ****** ** *** ****. Phoenix, AZ 85016 \ 602-***-**** \ ***************@*****.*** OBJECTIVE:

To pursue a career utilizing my experiences in Management, Accounting & Customer Service to benefit mutual success.

COMPUTER / OTHER SKILLS:

All Windows Vs., Microsoft Excel, Wordperfect & Power Point. Type 30 wpm. I am a highly motivated individual who’s a quick learner. I have excellent written/verbal communication skills, team player or work well independently.

EXPERIENCE:

Liberty Tax 2330 E McDowell Rd. Phoenix, AZ

Tax Preparer Jan 2018 – April 2018

Preparing Federal and state personal income taxes to be electronically transmitted to IRS. Target Corp Sangertown Mall, New Hartford, NY

Cashier/Customer Service Nov. 2016 – Aug. 2017

A+ Staffing 4807 W. Lovers Lane, Ste 205 Dallas, TX 214-***-**** Field Data Surveyor Feb 2015 - June 2015 & Feb 2016 – Apr 2016 Personally conducted over 4000 commuter surveys on Metro Light Rail using tablet to save and relay data.

Coleman Landscape 4717 N. 9th Ave Phoenix, AZ 602-***-**** Front Office/Customer Service July 2012 – Dec 2014 Managed all Reception responsibilities, coordinate employee work orders, handled all A/P and A/R, customer relations assistant.

Gallaghers Sports Bar & Restaurant 7575 N. 16th St. Phoenix, AZ 602-***-**** Server Dec 2010 – May 2012

Receive and relay orders correctly thru Micros, serve meals and up sell food and beverage items, assuring all customers receive competent and courteous service. Fridays Front Row at Chase Field 400 E Jefferson St. Phoenix, AZ Server Jan 2007 – Oct 2009

Serve food and drinks to Diamondback fans during games and private banquets Greekfest Restaurant 1940 E. Camelback Rd. Phoenix, AZ 602-***-**** Server May 2005 – Nov 200Receive and relay orders to kitchen, up sell menu items, help customers become familiar with foreign menu, coordinated to go orders, keep dining area clean and safe. EDUCATION:

• Colorado Technical Institute, GPA – 3.8

• Alternative energy systems / General

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