Curriculum Vitae

Name: Charity A. Dualo

Contact #: +974-********

Email Add: ac5ufc@r.postjobfree.com

Objectives:Dedicated administrative professional with excellent customer service skills and extensive knowledge of reception and admin procedures. Interested in opportunities in focusing on administrative works to apply and contribute to the company.

PERSONAL DATA

Nationality : Philippine National (Filipino)

Current Location : Al Muntaza, Doha Qatar

Height : 5”5

Visa Status : Working Visa with QID

DEGREE: Bachelor of Science in Elementary Education

(4 Years Degree Course)

Position Applying: Admin Officer/Receptionist/Secretary – Or any Office Job and Sales

Career Highlight: 10 Years Working Experience

Detailed WorkExperiences

September 10, 2017 – March 30, 2018 : Advanced Trading & Contracting Co.

Doha Qatar

Receptionist/Office Coordinator/Secretary

Position

Duties and Responsibilities:

Answering phone calls and transferring to the concerned personnel.

Welcomes visitors, clients in person or by telephone answering inquiries.

Assisting and guiding visitors or clients whatever they need.

Reporting to managing director for daily sales report and other task.

Preparing letter such as business letters and other letters needed.

Preparing quotation and making reports for the invoices.

Follow up incoming deliveries from custom.

Responsible for cash transfer online in terms of materials payment.

Canvassing materials to suppliers.

Responsible for petty cash.

Monitoring of office and kitchen needs.

July 10, 2017 – September 7, 2017 : MawaridTrading

Doha Qatar

Receptionist/Office Secretary ( Reliever Only )

Position

Duties and Responsibilities:

Coordinating with all sales consultants in all branches in Qatar malls for the daily sales report.

Answering phone calls and transferring to the concerned personnel.

Selecting applicants and making schedule for interview.

Booking tickets through online and coordinating to the travel agency.

Preparing letters such as warning letter, offer letter, internal memo and other business needed.

Arranging meeting for the managing director.

Welcomes visitor by greeting them, in person or by telephone, answering inquiries.

Receive, sort and distribute daily mail.

Order front office supplies and keep inventory of stock.

Update calendars and schedule meetings.

Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Assisting in ordering, receiving, and distributing kitchen and office supplies.

Receiving shipments and deliveries.

July 2014 – June 25, 2017 : Universal Refrigeration & Air Conditioning

Doha, Qatar

Position Receptionist/Admin Officer /Sales Coordinator

Duties and Responsibilities:

On Administration

Coordinating with PRO with relates to visa applications, visa renewals, medical, finger print, exit permit and other related jobs.

Conducting and selecting new applicants ready for interview by Managing Director.

Assisting accounts department for issuing petty cash and making a report.

Responsible for bank transaction, depositing daily sales.

Responsible for payment of company bills like, Kahrama, Internet Bills including our Sponsor bills.

Responsible for petty cash.

On Receptionist

Answering phone calls and transferring to the concerned personnel.

Welcomes visitor by greeting them, in person or by telephone, answering inquiries.

Directs visitor by maintaining employee and department directories and giving instruction.

Maintaining security by following procedure: monitoring logbook.

Sending emails and preparing letter.

Filing of documents into a proper place.

Responsible for purchasing office needs like stationery and other kitchen needed.

On Sales

Reporting to Managing Director for daily sales, productive of the company and daily task.

Checking daily sales report by sales department before going to accounts department.

Calling costumer for payments outstanding.

November 2013 – May 2014 : Madi International

Al Saad, Doha Qatar

Position Receptionist cum Cashier / Sales

Duties and Responsibilities:

Answering phone calls.

Preparing daily sales report.

Responsible for daily cashiering job.

Keeping the documents of the credit card transaction by costumer purchase return items.

Handling big amount of cash, credit card transaction, cheque, petty cash.

Reporting to manager with regards to daily task or activities happen in the office/showroom.

Daily updating of documents incoming and outgoing documents such as inquiries, letters and including other jobs such as writing of letters, photo copying, scanning, answering phone calls, sending emails and other related jobs required.

Coordinating with the sales ladies and the delivery team with regards to new products as requested by costumer.

Assisting costumers on what they really wanted to buy.

Checking prices of products and joining the team members during inventories.

Communicating with customers, assisting customers in selecting the right product, performingfinancial transactions and demonstrating knowledge of the product being sold.

Building relationship with costumers.

August 27 2010 – September 2013 : Royale Business Club International Incorporated

(International Networking Company)

Baguio City, Philippines

Position Admin Staff/Head of Sales & Cashier/Teller

Duties and Responsibilities:

Assisting and supervising a newly hired employee to train and guide them through the work procedure.

Checking the daily reports of co-workers such as cash sales and assisting them for inventories.

Act as a receptionist and as teller to process all kinds of transaction being requested by the member or clients, to assist what they need and encourage them to the company products.

Daily updating of documents incoming and outgoing documents such as inquiries, letters and including other jobs such as writing of letters, photo copying, scanning, answering phone calls, sending emails and other related jobs required.

Developing professional working relationships with colleagues to establish and maintain open lines of communication within the team, other and client members.

Completes paperwork and documentation accurately in a time manner.

Monitors and maintains inventory levels of merchandise; assists with ordering of stock.

Monitors stock areas to ensure that sales items are in correct location and are properly tagged.

Actively assist deals and attends to the need of the clients.

Maintains supply inventory; reorders as necessary.

On Sales:

Communicating with customers, assisting customers in selecting the right product, performing financial transactions and demonstrating knowledge of the product being sold.

Work with customers with the most cheerful and pleasant disposition.

Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.

Communicate and assist customers in any way possible and as the customers may require.

Deal with customer’s complaints professionally and with restraint.

March 2009 – August 2010: Texas Instrument

Baguio City Philippines

Position Checker Personnel

Duties and Responsibilities:

Receiving of delivery from the supplier Raw - Materials and Packaging Materials.

Physical actual daily count of raw - materials and packaging materials.

In-charge daily, monthly and yearly inventory.

Issuance of materials to production base on schedule of the day.

Receive of rejects, and good packaging materials from tool packer.

Reconciliation with analyst system versus actual.

Arranging of stocks.

Monitors the daily movement of both incoming and outgoing products, goods and items.

Sep. 2008 – Jan. 2009 :Royal Time

Baguio City, Philippines

Position Sales Staff/Cashier

Duties and Responsibilities:

Responsible for handling various duties like: selling merchandising, recording sales in a cash register, receiving payments and other clerical duties being required.

Helping in preparing new sales strategies with the help of manager.

Maintaining a good rapport between clients and co-worker.

Other Skills and Qualification

KNOWLEDGE, SKILLS AND ABILITIES

Familiarof modern and standard office practices, procedures and equipment.

Excellent customer service skills.

Excellent verbal and written communication skills.

Ability to use standard office equipment such as copy machines, multi-line telephones and fax machines.

Ability to perform basic tasks using the Microsoft Office Suite.

Ability to plan, assign, supervise work of clerical staff.

Ability to establish and maintain effective working relationships with associates.

Well knowledgeable in using POS.

Contact this candidate