Front Desk Data Entry
Resume:
Cynthia G. Traugott
Spring, TX 77382
*********@*******.***
www.linkedin.com/in/cindytraugott
Career Summary
25+ years of industry experience including multiple positions.
Experience working in an office environment and in education.
College degree and proven track record of achievements.
Experience
Brookdale Senior Living The Woodlands, TX July 2014 – Dec 2014
Front desk receptionist for assisted living facility and dementia unit.
Answer all incoming calls of various departments within the complex. Assisted managers in screening all phone calls from vendors, prospective residents, family members and other agencies
Transfer calls to appropriate departments as directed by the caller. Composed daily activity sheets for the week.
Monitor emergency response screen for tenants at all times. Secure facility at end of shift by doing numerous closing duties.
Potty-Time, LLC Lafayette, LA - 2011 to 2014
Receptionist/Data Entry Clerk responsible for taking all company phone calls. Received information from customers to order portable restroom units and construction dumpsters of 5 different sizes.
Entered the data required into the enterprise resource program to create work orders for delivery of the rental equipment; entered numerous orders daily.
Communicated with service drivers and roll-off drivers via text message for directions received via phone all day every day.
Managed an operating system of approximately 600 portalets and 300 dumpsters. Kept the operations of delivery, pickup, service fluid and efficient.
Dealt with all kinds of diversified situations to make sure customers were complying with environmental requirements.
Lafayette Parish School Board Lafayette, LA - Aug 1987 to Jan 2000
Teacher Assistant in a Learning Disabled Consortium for approximately forty students.
Responsible for reinforcing student instructions through drill and practice activities with individual students in small groups.
Filed student work and maintained related records; assisted in arranging instructional site to facilitate learning.
Provided clerical support by typing related material and compiling information.
State Farm Insurance Co. Lafayette, LA - 1986 to 1987
Secretary /Receptionist for office of six people.
Responsible for processing all types of insurance policies for an agent with approximately 5, 000 clients. Processed an average of thirty policies per day.
Responsible for processing Accident Claim Reports involving all auto accidents reported to agent’s office.
Secorp Industries Lafayette, LA - Aug 1985 to Apr. 1986
Secretary/ Receptionist for company of approximately fifty personnel.
Responsible for answering all company headquarters incoming calls. Received an average of 150 calls per day.
Assisted Controller/Treasurer in categorizing Accounts Payable and then filed them accordingly.
Restructured and organized dictation concerning corporate technical instruction manuals. Assisted Controller in tabulating budgets, depreciation schedules on equipment and fixed assets.
Education
Louisiana State University Baton Rouge, LA
Bachelor of Arts in Speech
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