Customer Service Microsoft Office

TAKIYA BURDETTE

*** ***** ***** *****

Covington, GA 30016

****************@*****.***

470-***-****

Skills Summary

• Excellent verbal and written communication skills

• Confident, sincere, friendly, professional demeanor

• Proficient in Microsoft Office Suite

• Diplomatic, supportive team player and self-motivated

• Ten years’ experience customer service and sales Education

• North Georgia Technical College, General Education Diploma

• Middle Georgia Technical College, Cosmetology

• Middle Georgia Technical College, Design and Media Specialist Employment

Comcast Customer Account Executive, 2008- 2010

• Excelled in handling high-call-volume calls to ensure customer satisfaction

• Kept records of customer interactions, recording details, inquiries, comments, actions taken Georgia Department of Corrections Teacher’s Aide, 2010-2015

• Analyze student test data to determine teaching and learning effectiveness

• Demonstrate, monitor, and evaluate teaching strategies effectiveness

• Created spreadsheets, composed correspondence, filed letters and reports

• Organized, maintained, and proofread paper and electronic files Georgia Department of Corrections Warehouse Coordinator, 2011

• Marked identifying codes, figures, and letters on articles, using labeling equipment

• Counted, sorted, and weighed incoming articles to verify requisitioned and invoiced items

• Compiled reports on equipment, inventory, location changes, and refusal of shipments

• Oversaw and coordinated shipping, receiving, and storing of goods References

Sandra Barnhill, J.D., Founder and President of Foreverfamily 678-***-**** ç **************@**********.***

Dr. Sarah Higinbotham, Emory University / Co-Director, Common Good Atlanta 404-***-**** ç *****.***********@*****.***

Lasassy Harrison, Accountant

864-***-****

Deacon Lorenzo King, Mentor/Coordinator Georgia Department of Juvenile Justice 404-***-****

Contact this candidate