Manager Operations
Resume:
Papa D. Mboup
A: *** Morgan Falls Rd, Atlanta GA 30350 C: 502-***-**** E: *********@*****.***
PROFILE STATEMENT
Experienced Strategist, Consultant, Entrepreneur & MBA Graduate looking forward to leverage my background in Corporate Strategy, Business Development, & Innovation within a fast- paced growing global organization in a technical, analytical & client-facing capacity. SUMMARY
Strategy & Operations Manager with over 4 years of experience in Business development across multiple Industries
Strong expertise interacting with Stakeholders / PMO / Vendors / Contractors
Meticulous & diligent at resource gathering, documentation & business processes definition, and risk identification
In-depth knowledge of cross-functional interactions, processes & activities
Highly proficient in implementing ideas to goals for successful delivery of client needs
Strong communication skills, & experience in diverse and fast-paced environments HIGHLIGHTS
STRATEGIC
o Financial Analysis
o Portfolio Management
o contract Negotiations
o Customer relation
o Strategic partnership
o Merger & acquisition
FUNCTIONAL
o Policies & procedures
o SDLC
o Agile/SCRUM
o Team Building
o Cross-Functional
o Eloquent
o Strategic planning
TECHNICAL
o Web development
o SEO/SEM
o Google analytics
o SQL
o IP Telephony / IPTV
o MS Project / Smartsheets
o MS Office
PERSONAL ACHIEVEMENTS
Google Analytics Certified (2016)
Awards:
Scholarship winner (Hult International Business School)
Scholarship and Business Plan competition trophy winner (CUOA Foundation)
Scholarship winner (Universita degli studi di Verona) LANGUAGES
French, Italian, English,Wolof (fluent in all, written and spoken) EXPERIENCE
Work Authorization: US Citizen
Business Venture KY-San Francisco/USA 2012 – 2018 Assisted in Building and developing a web Application (https://www.siik.io/)
Analyzed global Lost & Found stats (frequency, odds, human behavior) for Software development
Compiled & Documented Gap Analysis & Technical Specifications for product development
Performed market survey (210 persons) to analyze user behavior & gather MVP requirements
FDM INDUSTRIAL SOLUTIONS Italy/Senegal, Oct.2010–Nov. 2012 Strategy & Operations Manager
Achievements
Promoted from Operations Coordinator after 2 months from hiring
Established the first field operation center in Senegal
Enabled direct contact with the government
Created and consolidated a new portfolio of customers through financially optimized unique offers
TEFEN MANAGEMENT CONSULTING Italy 2009 – 2010
Senior Consultant
Achievements
Led team of 4 junior consultants and 2 analysts during Analysis & Design of a refinery’s internal operation process (“Energy Conservation”).
Improved energy utilization of refinery by 15% with implementation of Ops plan DELOITTE CONSULTING Italy/France/USA/India 2007 – 2009 Business Analyst
Achievements
Hired full time after 6 months of internship
Leaded Risk Assessment for the Department of Defense (Italy).
Conducted compliance assessments to meet “Italian SOX (262/2005 law)”
Directed Market & Business Development Strategy for an Automotive project leading to
~25% revenue growth for clients
Restructured organization and process flow of Finance Department in a Post-Merger Integration improving tremendously lead time and reaction time EDUCATION
Master of Business Administration (MBA) August 2016 Hult International Business School San Francisco, California Core Courses: Project Management, Operations Management, Digital Marketing Master in Business Innovation (MBA) November 2007
CUOA Foundation Altavilla Vicentina, Italy
Bachelor in International Business Administration September 2006 Universita degli studi di Verona Verona, Italy
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