Business Experience
I have fifteen plus years’ experience in marketing, finance, sales, management and advertising. Exceptional capabilities in planning organizing and strong leadership characteristics, with the ability to quickly apply new techniques to solve complex problems while paying attention to details.
My objective was to developing marketing Strategies to increase Sales for A&S Express Leasing and banks in NYS area. I developed a niche in the used car financing business to increase sales, the turnaround was 99% approval rate in the first 12 months and created gross profits in the neighborhood of 3.3 million dollars for the financial institutes that I work with.
Negotiation of major Contracts while working with Lot Associates Tax office; service dealers such as Xerox, Verizon, Taxwise tax software, Pensoft payroll software. I have experience in direct customer service, and the ability to type 35 – 40 w/p/m.
Performed Direct Sales in all accomplishments to create a loyal customer following and double net return yearly:
● Promote and sells company products or services face to face in assigned area or territory.
● Represents the company and performs presentations of the company’s products or services.
● Communicate directly with new and existing customers or clients to demonstrate and/or explain features and merits of products or services offered and provides assistance in the best application of products or services.
● Sell or upgrade products or services to existing customers.
● Develop new accounts for yearly growth targets.
● Answers all questions concerning a product or service.
● Close transactions and take orders.
Employment History
H&R Block Office Manager (2) locations Management 1/2014 –Present
Northway Plaza, Millersville, MD
After five years work my way up through the ranks I was promoted to office manage at two locations in the 2018 season. Working with a fantastic staff we hit over half million dollars in sales in as little as 2 months.
Friends Of Anthony Brown Call Center Associates 4/2014- 11/11/14
Hyattsville, MD
Call center campaigner committed to building a better Maryland for all families.
Lot Kiddies Kingdom, Daycare. Provider CEO Management 2011-2013
Staten Island, NY
● 12 months owned and operated a satellite ACS program
● Provided Afterschool services for special needs and gifted children
● Created curriculum and social interaction preparation for toddlers, Pre-K and school age children
Lot Associates Inc., Executive Assistant to CEO Management 2003 – 2013
Staten Island, NY
● Provide overall strategic management, defines the program scope and objectives, manage programs to scope, schedule and budget
Coordinate schedules to facilitate completion of task and contract
deliverables, briefings/ presentations and program reviews
Ensure adherence to quality standards and review program deliverables
Develop program management plans, program documentation, work
breakdown structures, program schedules, financial reports, and risk
management documentation.
Certification
H & R Block certificate of completion in Bank Agency Training 2014/15/16/17 Income
Tax Course or Tax Knowledge Assessment 2014/15/16/17, Front Desk Excellence New CSP2014/15/16/17, Appoint Manager 2015/17, H & R Block certificate of completion 2015/16/17 Prior CSP S2W, Appoint Manager, On the Job Training 2015/16/17,
Degree
Communication Arts/Business Admin: Xavier University