Human Resources Manager

Jules Taylor, Jr.

*************@*****.*** https:www.linkedin.com/in/julestaylorjr 917-***-**** Rosedale, New York 11422

Human Resource professional experienced in benefits, employee relations, new hire orientation, on-boarding, organizational development, payroll administration, performance management, recruitment, staff development, and training. Exceptional interpersonal, written, and verbal communications skills. Accomplished in resolving issues in union and non-union environments. Key voice in business and strategic planning, exhibiting strong leadership, and coordinating and completing multiple projects timely and within budget; demonstrated standards of high performance, professionalism, and integrity.

Professional Experience

ALL ABOUT KIDS Plainview, New York Aug 2015 – Aug 2017

REGIONAL HUMAN RESOURCES MANAGER

Provided leadership and management of all aspects of Human Resources, Payroll, and Recruitment for more than 500 employees. Administered Human Resource Information System, and reporting and analysis of payroll processing including onboarding for new hires, terminations, promotions, bonuses, salary increases, deductions, taxes, and direct deposits. Directed employee benefits, policy changes, unemployment insurance, claim responses, and collaborations with labor attorney. Coordinated annual renewal of policies, staff training, COBRA, and response to employee inquiries. Served as Medicaid and HIPAA Compliance Officer, administering staff training, investigations on potential instances of fraud, and New York State and HIPAA compliances, and Medicaid regulations; liaison with the Office of Medicaid Inspector General.

Key Contributions:

Implemented requests for Short-Term Disability and Family Medical Leave Act requests; processed claims including Worker’s Compensation.

Negotiated best benefit packages and plan designs offered to employees; coordinated annual open enrollments.

Coached managers and supervisors on best practices in handling and resolving employee relation issues and conflicts.

Investigated discrimination claims filed by employees related to ADA, EEOC, Title VII, Title IX violations.

Performed self-audits of Human Resource Department procedures, files, and I9 to ensure a 95% compliance level.

CARVER FEDERAL SAVINGS BANK New York, New York Jun 2015 – Aug 2015

PROJECT CONSULTANT / SENIOR HUMAN RESOURCES GENERALIST

Consulted, guided, and coached managers and employees in retail branches on the appropriate handling and resolution of Human Resource issues and concerns. Supported Chief Human Resource Officer in the performance review process and compensation cycle, and served as backup support to the Payroll Administration Specialist. Analyzed trends, and recommended solutions for conducting exit/stay interviews. Liaison with third party vendors on employee payroll and benefits issues.

Key Contributions:

Responded to employee complaints through internal investigations.

Planned logistics for open house recruitment events.

Reviewed employee handbook, revised to meet compliance requirements, and redesigned new hire onboarding, orientation, and training process.

GOOD SHEPHERD SERVICES New York, New York Feb 2015 – Feb 2015

PROJECT CONSULTANT/ RECRUITER - HUMAN RESOURCES DEPARTMENT

Assisted Human Resource Team in planning, logistics, and location setup for in-house job fairs; provided Planning Report and detailed job fairs results report to Director for submission to Executive Management Team.

Key Accomplishments:

Pre-screened 230+ applicants and pre-registered 170 potential candidates; collaborated with department managers on candidate interviews and follow-ups, which resulted in 70% of candidates being hired for various positions.

BIRCH FAMILY SERVICES, INC. New York, New York Aug 2008 – Apr 2014

HUMAN RESOURCES MANAGER – EDUCATION PROGRAMS

Managed recruitment for preschool and school aged special educational programs, resulting in the recruitment and hire of more than 750 employees over six years; provided team leadership and support. Communicated with senior management on staffing issues, made recommendations and modifications to new/existing policies, to meet program needs, regulations and statues. Investigated employee relation issues, recommended appropriate progressive disciplinary actions, and ensured complaints, grievances, and concerns were timely responded to. Collaborated with union representatives on guidelines for collective bargaining unit. Implemented HR department self-audits to ensure file compliance; achieved 98% compliance rating with regulatory agencies during those years. Worked on various HR projects of wage comparability studies, and turnover ratios.

Key Accomplishments:

Raised agency compliance levels for NYSED certification from 25% to 95%.

Counseled, on best practices in relation to policies and procedures, Principles, Managers, and Administrators.

Trained employees on discrimination, hostile work environment, and sexual harassment policies and procedures.

Coordinated immigration H1B paperwork and Permanent Resident Filings for compliance with government deadlines.

NEW YORK CITY DEPARTMENT OF EDUCATION Brooklyn, New York Mar 2006 – Jun 2008

HUMAN RESOURCES BUSINESS PARTNER (HR DIRECTOR)

Partnered with 50+ Principals on the management of HR functions. Trained Principals and staff in budgetary and HR capital systems (Galaxy, Recruitment Management System, Open Market Transfer System, Tenure Notification System and web-based applications and business tools). Maintained strong relationships with Principals and senior management in the support of recruitments and staff of 150+ candidates for school-based positions. Consulted with Principals on HR implications that affected budgetary decision making, and provided Principals and New York City Department of Educational Region staff with analysis of HR data to improve workforce excellence.

Key Accomplishments:

Provided professional development and training to school staff to include review of current procedures, system enhancements, and modifications.

Created solid relations with the Department of Education Regional support staff on compliances with rules and regulations regarding certification, teacher tenure, timekeeping, check distribution, and preparation of service report.

**Additional Positions: Director of Employee Benefits, Assistant Vice President / Human Resources Generalist, Human Resource Manager, District Account Manager – 1993 - 2005

Education, Training & Skills

Masters of Science Degree in Human Resources Management - NEW SCHOOL UNIVERSITY New York, New York

Bachelors of Science Degree in Industrial Relations - PACE UNIVERSITY New York, New York

Skills: PeopleSoft, Ceridian, Kronos, ABRA, ADP HRIS Systems, Baron Payroll, iSolved HCM System, Sage Timekeeping System, Microsoft Office Suite, Internet, various Web-based Applications, APRL, BOBM, EIS, Galaxy, HRS, OMTS, RMS, NYCAPS, LUCEO/CareerBuilder, Applicant Stack, Clear Company Applicant Tracking Systems,

Fluent in French, Creole, working knowledge in Spanish

Affiliations

The Society for Human Resources Management (SHRM), The Human Resources Association of New York (HRNY)

Human Resources Professional Association for Non-Profit Organizations (HRPANO), Human Resources Alliance

JFK Rotary Club (President 2008 – 2010), Brookville Park Tennis Club (President 2012),

Rosedale Civic Association (2nd Vice President & Fundraising Committee Co-chair)

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