Sales Customer Service

Professional Summary

Work History

F C

Melrose Park, IL • Cell: 708-***-**** • *****.*********@*****.*** Highly motivated individual looking to challenge his abilities to their fullest potential Knowledge & experience in various fields

Fast learner, quickly adapts to challenging situations Excellent communication & customer service skills

Very polite & good listener, pays attention to directions Actively seeks out new assigments & responsibilities Cooperates with & promptly follows directions of company management Sales Associate, 09/2016 to 01/2018

United Auto Exchange – Addison, IL

Developed strong presence when speaking to customers on the phone or through email, convincing them to come for appointments

Quoted prices & credit terms & prepared sales contracts for obtained orders Arranged delivery to customers nationwide

Sales Associate, 01/2015 to 09/2016

Elgin Hyundai – Elgin, IL

Sold both new & preowned vehicles

Advised customers about new models & assisted them in determining which vehicle is suitable to their needs

Sold extended warranties, made extra sales

Service Advisor, 07/2013 to 12/2014

Honda City Chicago – Chicago, IL

Diagnosed and repaired to specifications - break, hydraulic, exhaust, suspension, & alignment on domestic & foreign vehicle

Proficiently entered customer and vehicle information into onsite computer system Education

Skills

Service Advisor, 12/2011 to 06/2013

Chicago Northside Toyota – Chicago, IL

Organize work records and filed reports

Generated computer work orders to schedule repairs Informed customers about sales and promotions in a friendly and engaging manner Shipping Receiving Clerk, 05/2010 to 10/2011

Paramount Staffing – Oak Park, IL

Received products from vendor deliveries & unload trucks Compare packing lists to company purchase orders & ensure that products in each delivery matched the packing list

Update the product inventory using a handheld barcode- RF scanner as products are received and added to our inventory

Package products for return to vendors & fill out any paperwork necessary prior to shipment being picked up

Parts washer / Entry level machinist, 03/2018 to Current Acme Industries – Elk Grove Village, IL

Performed routine deburring duties

Used cranes and hoists to lift parts to put into washer to remove contaminants or debris, such as dirt, grime, carbon, oil, grease, metal chips, cutting fluids, mold release agents. Ink, paint, & corrosion from work pieces, performed other factory work

General studies : Basic courses, 2003

Triton College - River Grove, IL

High school diploma : Basics, 2000

Proviso East High School - Maywood, IL

Well orientated in office work, including email,

word, excel & fax

Highly experienced in operating dollies, pallet

jacks, & forklifts

Ability to communicate effectively with a wide

range of customers

Exceptional ability to work in a fast paced high

Bilingual: English/Spanish

Very strong communication skills & proper

phone etiquette

Adept at sorting, counting, packaging,

labeling, unpacking, & logging inventory of

shipped & recovered items

Work very well in teams with people of diverse

volume environment

Experience operating hydraulic cargo/pallet

loaders used in aviation

Strong prioritizing & organization skills

Punctual & dependable

backgrounds to reach common daily goals of

production

Provided training to a team of new warehouse

employees

Multitasker with attention to detail

Strong problem solving skills & works with

sense of urgency

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