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Service Representative Customer

Location:
Greensboro, North Carolina, United States
Posted:
June 13, 2018

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Resume:

Sherron Ray

ADMITTING REPRESENTATIVE - CHARLESTON AREA MEDICAL CENTER

Greensboro, NC 27455

ac5u40@r.postjobfree.com

304-***-****

Work Experience

ADMITTING REPRESENTATIVE

CHARLESTON AREA MEDICAL CENTER

May 2016 to April 2018

Effectively utilized Cerner, PowerChart and NexGen Checking patient in and out, collecting copayments, scheduling appointments scheduling referrals, balancing accounts, running daily reports, assisting with other office procedures

CUSTOMER SERVICE REPRESENTATIVE

CAREFIRST BCBS CASCI

September 2012 to November 2015

Effectively utilizes Nasco systems, medical policy knowledge and processing techniques to resolve client

inquiries; Examines adjudicated claims; Answers inbound calls; Provider service to clients as it relates to inquiries regarding benefits, pre-existing condition, policies, identification of other insurance; Appropriately

documents all client interactions according to department procedures. OFFICE ASSISTANT III

STATE OF WEST VIRGINIA

October 2009 to August 2012

Answer phones and transfer to appropriate staff; Receive, sort, and distribute incoming mail; fax, scan, and copy documents; update and maintain databases ; type documents, reports and correspondents; coordinate and organize appointments and meetings Education

DIPLOMA in GENERAL EDUCATION

STONEWALL JACKSON HIGH SCHOOL

1987

Skills

Cerner (1.5833333333333333 years), EHR (2 years), ELECTRONIC HEALTH RECORDS (2 years), EMR (2 years), MAINFRAME (4 years)

Certifications/Licenses

CPR

January 2019

Additional Information

SKILLS:

IWS, CSW, NASCO MAINFRAME, MULTI-TASKING, ANWSWER MULTI-LINE PHONES, FOLLOWING

POLICY GUIDELINE, WORD, OUTLOOK, CERNER, POWERCHART, NEXGEN, EMR, EHR Your application

Phone Number

304-***-****



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