Manager Customer Service
Resume:
Terry L. Green
Lakeland, FL
Phone: 863-***-****
over 10+ Years in Management
Over 9+ Years of Teaching Equipment and Personal Safety Training
Employment Skills
Management
Scheduling
Shipping and Receiving
Forklift
Cost Analysis
Safety and Security
Basic Microsoft Office
Training
Customer Service
Employment History
04/2016 – Present
Crown Shredding Winter Haven, Fl.
Customer Oriented
Drove a twenty-six foot shredding box truck to locations and shredded their documents on their premise
Promoted customer relations between company and customer..
01/2016 – 04/2016 Source 2 Lakeland, Fl.
Working with Parks and Recreation. Maintaining Parks that are needed for repairs in Polk county.
Area Manager
10/2011 - 06/2015
Tracie McCormick Trucking Inc.
Orlando, FL
Oversaw and supported the operation on a day to day basis at the Orlando based office. (Admin., Maintenance)
Implemented safety measures for employees and their equipment.
Held safety meetings with employees and drivers every quarter.
Created each admins. job duties based on their strengths and abilities to empower the Orlando operation to function at a top level.
Implemented all disciplinary action to employees after consulting with the Human Resource department for further action.
Addressed all changes the customer (Postal facility) needed and convey them to the home office for review and clarification.
Plan, direct, coordinate and assign manpower to meet aggressive schedules allocated to the contracts to be fulfilled.
Interviewed potential employees for driving positions. Conveyed reports to the Human Resources department for further research and discussion.
Routinely review costs of the operation and suggested cost saving measures as saw fit.
Supervisor / Manager
05/1979 - 10/2011
WS Badcock Corp.
Mulberry, FL
2005 to 2011 - Freight Forwarder.
I brought in all the freight within the United States, Canada and Mexico.
Scheduled freight to be picked up some our drivers and by other carriers.
Set up carrier cost, contracts and worked with LTL carriers.
Worked closely with buyers, supply chain buyers and carriers to get the merchandise into which warehouse it was ordered for.
Over the years held the following positions with this company; Transportation Manager for 4 warehouses, Transportation Department, Managed the Nightshift and, Receiving and Shipping docks.
Education and Occupational Licenses & Certificates
06/06/1979
Kathleen Sr. High
Lakeland, FL
High School Diploma
General High School Curriculum
G650-812-61-245-0
Department of Transportation
06/2010
07/2018
References
Bobby Williams (Friend)
Mulberry, Fl.
Randy Taylor (Friend)
Lakeland, Fl.
Van Cochran (Friend)
Mulberry, Fl.
Mike Kelly (Friend)
Orlando, Fl.
Joe Ernst (Friend)
Or;ando, Fl.
Tim Nitzschke (Business)
Orlando, Fl.
Contact this candidate