Accounts Payable Customer Service

Rhonda Weddle

704-***-**** ********@*****.***

Professional Summary

I have worked in the Accounts Payable field for 10+ years. Performing both Shared Services and Full Cycle Accounts Payable functions. I also have experience as a Vendor Administrator, Purchasing Agent, Tier II Support and Disbursements. This has allowed myself to obtain a diverse set of multi-functional capabilities.

I enjoy reconciling, researching & resolving issues pertaining to AP processes, Purchase Orders, GL Coding, Vendor Maintenance & Disbursements. I am knowledgeable in GAAP and have exceptional customer service skills. I consider myself a problem solver and believe communication plays a very important role in becoming a successful team and business.

Highlights

SAP

JD Edwards

People Soft 8.0 & 8.9

AS 400

Oracle

Avantis

Lotus Notes

Sharepoint

Microsoft Office 365

Bank & Vendor Account Reconciliation

Experience

Electrolux North America July 2010-Aug. 2017

Accounts Payable Analyst

•Supported Global Shared Services Center in Krakow, Poland. Providing Level II support for all AP functions within corporate office, 11 manufacturing plants and numerous RDCs throughout the US, Mexico and Canada, using multiple ERP Systems.

•Disbursement Team Lead, monitored daily payment processes, file transmissions and coordinated special payments.

•Escalated urgent/critical same day payments.

•Forward non-PO invoices for proper approval & GL coding, then submit for scanning & processing.

•Performing 3-way purchase order match, forwarding discrepancies, service & <$3,000 for approval.

•Worked closely with Purchasing & Vendors to resolve Purchase Order discrepancies.

•Reconciling vendor accounts on any past due statements. Work with vendor on resolving misapplication of payments.

•Monitored two company email accounts, responding to incoming requests pertaining to all Account Payable issues, in a high volume, fast paced environment.

•Excellent verbal & written communication skills.

•Audit of Financial Controls, performing remediations as needed. Identify gapes, implement corrections, and to MASA for review.

•High volume written & verbal communication with suppliers, internal & external business partners and international teams in Poland, Canada and Mexico.

•Using Citi Direct, monitor 8 disbursement accounts, utilizing USD, CAD, MXN & CNY currencies. Pulled daily exceptions and resolve as needed. Research missing pmts., authorized wire & ACH pmts., approve wire setups, etc.

•Reconciliation of bank accounts to GL accounts.

•Create & key Journal Entries, research & resolution of missing payments, rejected payments, invoice & Purchase Order discrepancies, disbursement & vendor setup errors.

•High volume, stressful work environment that requires accuracy, ability to prioritize tasks to meet deadlines.

•Detail oriented, organized, and tech savvy. Diagnosed check printing and payment file transmission issues.

•Performed testing on check printing templates, implementation of new software, work flows and intricate problem-solving skills.

•Authorized approver to void & reissue payments, after all corrections were completed and bank account reviewed to confirm original check hadn’t posted to bank account.

Duke Energy Oct. 2008-Feb. 2010

Vendor Administration

•Monitor Sharepoint workflow library for incoming Vendor Add/Change requests.

•Using People Soft, add new vendor setups and changes, to include adding or correcting supplier’s banking information.

•TIN Match using IRS web tool to maintain W9s, as per IRS rules & regulations.

•Maintain Address Book Audit for new vendor and bank account setup or correction, pulled at month end and randomly.

•Run daily Match Pay using bank portal, research and make decision to pay or return.

•Approved to void any checks, keeping all back up documentation, as per audit guidelines.

•Monitored workflow email for incoming exceptions.

US Leisure July 2007-Aug. 2008

AP Administrator/Interim MRO Buyer

•Full cycle accounts payable, using SAP accounting software.

•Open & sort mail.

•Review all purchase orders for pricing & quantity issues and ensure it’s been received in the system. All discrepancies are forwarded to the buyer for correction and/or approval.

•Obtain approval and GL coding on non-PO invoices.

•Keyed all invoices, purchase orders, check requests, expense reports, freight invoices, etc.

•Creating payments and matching invoices to check copies, obtain controller signature and mail.

•Ensure payment proposal met weekly payment forecast.

•Created and received purchase orders in MRO system.

•Contact suppliers for parts or tools and negotiate best pricing, fax purchase orders, receiving back confirmation of price, quantities and delivery date.

•Audit expense reports to ensure proper receipts are attached and expenses stayed within budgeted amount

•Monitoring scheduled due date reports, ensuring all discount invoices were paid in time to take the discount.

•Sales & Use Tax Seminar, tracked and filed sales tax returns and determining what should be taxable and non-taxable on all invoices.

•Freight bill processing.

•Managed company cell phone account.

Coca Cola Bottling Company Consolidated Oct. 2002-Sept. 2006

AP Coordinator

•Team leadership and supervision.

•Coding and keying all freight invoices, researching discrepancies and tracking cost used to forecast logistics budgeting.

• Keying Raw Material Invoices and resolving any pricing or quantity discrepancies. Worked with supplier and buyer to resolve discrepancies.

•Worked with testing and documentation of SAP implementation.

•Analyzing daily interface from CICS into SAP to ensure no errors exist that would prevent proper upload. Correct any discrepancies before payments can be initiated.

•Research & resolve invoicing and purchase order discrepancies.

•Scheduling monthly flex time to ensure proper coverage was always maintained.

•Handled month ended processes, keying journal entries, expense reports, one-time vendor check requests.

•Participated in SOX audits and was SOD control owner.

•Audit scan queues.

Promoted from Workflow Specialist

•Opened all mail and sorted by PO, RAW Material PO, Non-PO, Utility invoices, check requests, expense reports, etc.

•Scanned all invoices into workflow system to be processed electronically.

•Audit all scan queues to ensure invoice files uploaded properly transmitted. Make corrections, as needed.

Accomplishments

Implemented Single Point of Pay process across MAPICS & JD Edwards systems. Performed Vendor Consolidation and pointed all payments to one ERP system, which reduced redundant check processing from 8 ERP systems to pay out of one system. Reducing 8-hour check runs to be completed in 3 hours.

Project lead on implementation of automated ACH & Wire payments for Peso & USD currencies involving two business entities in Mexico & US. Instituted electronic payment files to transmit from JD Edwards to bank automatically. Increased productivity man hours by 6 hours twice per week.

Discontinued 80% of check printing by setting suppliers up for ACH payments. Preventing lost & reissued check payments and saving time & cost incurred with printing & mailing checks.

Education

Professional Career Development Institute Aug. 1984-May 1986

Associates in Accounting

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