Nellie Kathain, CPP

***** ****** **.

Beach Park, Illinois 60087

PH: 847-***-****

Email: ac5tra@r.postjobfree.com

I have been a Certified Payroll Professional (CPP) since 2007. I have worked in Payroll, Payroll Tax compliance and HR/ Benefits support for the last 17 years. I have overseen all functions of multi state, local tax and global payroll; including benefit implementation. I have created training curriculum and trained employees on payroll taxes. I have experience with HRIS, Ceridian, Ceridian Tax, Cloud Payroll, ADP Tax, PeopleSoft, Kronos, Evolution, Pro-I Pay, Quickbooks and several proprietary SAAS based payroll and timekeeping systems. I enjoy planning for future growth/scalability(process refinement) and looking for opportunities for improving what the business has in place.

ProData Workforce Solutions, Gurnee, IL

Sr. Payroll Specialist

May 2017 to Present

- Process Payroll for approximately a 100 Clients

- Provided technical support to our client base

- Compile payroll data and salary information for preparation of customers first payroll

- Responsible for answering payroll support email and phone calls

- Provide walk through help with every phase of Payroll

- Provide support for Evolution, Pro-I Pay and Cloud payroll products

- Set up voluntary deductions, garnishment and bonus payments, 401k, Simple IRA

- Assist with multi- state set up and reporting

- Provide assistance with Quarter End / Year End Reconciliation

- W-2/W3 processing, 941, SUI, 940 and annual reporting

- Research and set up local taxes for states such as: Pennsylvania, Ohio and Missouri

- Ensure clients are in compliance with local and state requirements

- HR and Benefits assistance

- Reviewed tax notices, draw up resolution letters, abatement letters

- Assist clients with processing amendments when needed Medline Industries, Inc, Northfield, IL

Payroll Specialist

May 2016 - April 2017

- Oversee tax notice resolution for 8 entities /10k employees in the US and Puerto Rico

- Keep up to date with new and changing legislation that affects payroll tax

- Multi-state/Local tax setup and reporting

- Create and submit amended returns

- Work with STD insurance providers to ensure 3rd party sick pay entries completed

- Work with third party on equalization for expats

- File manual quarter workers compensation/forms not taken care of by 3rd party vendor

- Review tax notices, draw up resolution letters, abatement letters

- Register for all Local, State and SUI ID’s.

- Resolve PA, Ohio local tax issue

- Work with Finance on balance issues/resolution

- Overseeing current CTS/ADP tax implementation

- Look for opportunity to share knowledge/ peer training

- Resolved over 500 tax notices and abated over 400k in penalties in 6 months

- Responsible for auditing 10k W2’s for 2016

- Work with third party Equifax to ensure our SUI rates are updated

- Perform intermittent audits to ensure tax setups are correct

- Work with acquisition team to ensure transition/accounts are implemented for payroll Space Systems Loral LLC. Palo Alto, CA

Payroll Manager

October 2014 to April 2015

-Managed 2 direct reports

-Oversaw a total of 25 timekeeping coordinators

-Partnered with KPMG for Foreign workers in Germany, Spain, Australia and Japan

-Ensured SOX compliance by adhering to internal control requirements keeping them maintained and updated

-Worked to resolve several multi state tax issues and notices

-Implement PA and OH local tax withholding

-Owned the bi-weekly payroll cycle for exempt and nonexempt employees by processing all compensation, including salaries, bonuses, commissions, and Foreign COLA payments

-Implemented an onboarding improvement plan--partnered with HR to ensure smooth transition

- Worked with IT to improve scalability to current payroll help request (looking at a possibly ticketing system) that will help eliminate missed emails, create accountability and allow for scheduling for the payroll incoming help/questions

-ESPP contributions reporting

-Managed payroll for two separate FEIN’s

-Oversaw the delivery of off cycle checks weekly

-Managed the timekeeping system

-Managed and balance Fidelity file

-Worked with our benefits team closely to ensure accuracy of benefit enrollments and third party payments

-Worked with Liberty Mutual, Metlife to ensure files were transmitted Lawrence Berkeley National Laboratory, Berkeley, CA Sr. Payroll Accountant

October 2013 – October 2014

- Was responsible for process refinement

- Moved the payroll team from paper to electronic filing system reduced payroll paper use by 80%

- Reviewed and approved all off cycle checks

- Processed HRIS changes

- Worked with IT during updates, create test cases and set up/oversee testing work sessions

- Process refinement within the current system and delivery method

-Responsible for daily banking and monthly true up

-Audited garnishment and implemented process improvements/ database system for approval of off cycle checks

-Acted as the back-up payroll processor for Monthly and Biweekly payroll for over 3000 employees Intuit, Inc. M ountain View, CA

Full Service Payroll

*Sr. Tax Specialist

*Sr. Supportability Specialist

*Manager 1

July 2009 – September 2013

- Developed, implemented and delivered the training plan for the new Full Service Payroll Service Reps, Conversion and implementation specialist in Reno, Arlington Heights and Mountain View

- Collaborated with Knowledge Advisors to implement and create employee research database

- Collaborated with Tax Services, Client Services and Conversion and Sales to improve end to end customer experience

- Worked on the Full Service Payroll Pilot through implementation

- Participated in the Full Service work planning sessions

- Work with Product management team to ensure tax compliance is in place

- -Managed tax notice resolution team of 10

-Have many years of hands on multi state, and local tax experience PayCycle, Inc.

Advanced Payroll Lead

March 2006 – July 2009(acquired by Intuit, Inc.)

- Trained and prepared new hire candidates to become Customer Support Representatives

- Created, trained and facilitated the Peer Mentor Program

- Provide internal and external customer support with payroll related tax issues for two Intuit Products

- Provide technical / tax support via email for client resolution

- Multi-state set up and reporting

- Created and submitted amended returns

- Reviewed tax notices, draw up resolution letters, abatement letters

- Assist clients with tax reconciliation

- Provide one on one training for fellow peers when needed

- Audit and analyze team member tickets for new product “feature” research and quality assurance purposes

- Conducted in person interviews

- Conducted quality assurance desk side visits

- Created and Implemented Quality Enhancement plans cross site

- Worked with the QA team reporting, researching and resolving internal bugs with product

- Implemented and facilitated bug remediation teams cross site

- Bug Lead for Key Accounts

- Provide technical support for web related issues

- Support customers with account implementation

SurePayroll, Inc. Skokie, Illinois

Payroll Specialist

May 2001 – March 2006

- Assist customers with payroll processing

- Provided technical support to all CS Representatives and new hires

- Compile payroll data and salary information for preparation of customers first payroll

- Responsible for answering payroll support email for help@surepayroll daily

- Provide Walk through help with every phase of Payroll

- Provide technical support for web based payroll system

- Set up voluntary deductions, garnishment and bonus payments, 401k, Simple IRA

- Assist with multi- state set up and reporting

- W-2/W3 processing, 941, SUI, 940 and annual reporting

- Assist clients with processing amendments when needed

- Reviewed tax notices, draw up resolution letters, abatement letters

- Provide assistance with Quarter End / Year End Reconciliation CPP Recertification obtained 1/1/2018

Member of the National APA

Member of the Chicago APA

Regularly attend APA classes/ Seminars.

Animal advocate and currently sit on an advisory board for Fat Cat Rescue, Inc. in Illinois CEO/Founder, Keeping It Teal, (NPR)- Ovarian Cancer Awareness and Education Foundation, Illinois

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