Natasha Petersen

**** * ********* ** *******, AZ 85296 417-***-**** ac5tqq@r.postjobfree.com

PROFESSIONAL SKILLS

•Bilingual both verbal and written in English and Russian.

•Proficient in Microsoft Office, Powerpoint, Excel, and Word.

•Experience in Public Relations in a business to business sales environment.

•Client relationship management and customer service experience resolving client issues.

•Strong time management, multitasking, and organizational skills.

•Problem-solving skills using both qualitative and quantitative methods applying critical thinking with clients to protect the business-client relationship.

•Experience working in a fast-paced, team environment.

•Confident, self-motivated, articulate, and professional speaking/writing skills.

•Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.

PROFESSIONAL EXPERIENCE

Seros Financial May 2017- June 2018

Administrative Assistant Tempe, AZ

- Led all communication with clients as main point of contact responsible for scheduling all. appointments, leading follow-up calls and emails, and general business-client activities.

- Managed and organized clients finanacial database and records using Redtail and Albridge.

- Peformed data entry task and created daily communication reports.

- Experience in Stamps.com mailing correspondence to current and potentional clients/businesses.

- Scanned and processed incoming and outgoing mail.

- Strong detailed experienced with clients tax qualifications regarding retirement and financial planning.

- Updated and created new client accounts using the system Redtail.

- Maintained inventory of office supplies and reordering process.

- Provided administrative support needed to staff both internal and external.

PRIME INVESTMENTS Jan 2016- May 2017

Administrative Assistant Mesa, AZ

- Balanced accounts payables to ensure timely and accurate payments to all vendors, including researching the variations between fixed and variable expenses incurred during monthly, quarterly, and yearly transactions.

-Daily bookkeeping activities included invoicing, accounts receivable, and project cost allocation.

-Responsible for client relationship management through problem-solving, appointment scheduling, lead follow-up, and general business-client relationship building activities.

-Built and implemented daily/weekly spreadsheets to track project costs and financial projections using Microsoft Excel.

-Developed and utilized strong verbal and written communication skills with clients through emails and conference calls.

-Built rapport, listened, clarified and managed conversational flow with clients prior to schedule meeting times when they arrived at our office.

-Strong filing and organizational skills to ensure all documents are properly filed in a timely manner by any member of the organization.

LOFT Jan 2015-Dec 2015

Sales Associate Chandler, AZ

-Managed client relationship recognizing and identifying unique needs and requirements.

- Handled all financial transactions and managed inventory and deliveries.

- Confirmed purchase orders matched the item receipts to be accurate paid by vendor invoices. - - Three-way match accounting experience.

BARE MINERALS Jan 2015- Dec 2015

Sales Associate Chandler, AZ

-Led client relationships recognizing and identifying needs and meeting expectations.

-Responsible for sales administration and management in a business to client sales environment.

-Handled high-volume financial transactions in a fast-paced environment.

-Managed receiving and managing inventory deliveries. Ensuring purchase orders matched the item receipts to be accurate paid by vendor invoices. Three-way match accounting experience.

EDUCATION

General Studies 2012 – 2014

Crowder College Neosho, MO

High School Diploma 2008 – 2012

Carthage Senior High School Carthage, MO

Active Volunteer 2008 - Present

Multiple Charities

87654321

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