Customer Service Front Desk

Brian Angelo Chin

**** ********* **** *****

Fort Lauderdale, FL 33312

******************@*****.***

1) Front Desk Customer Service Agent, Night Auditing, Night auditing balancing cash from the restaurant & front desk at the end of the day Meeting guests upon arrival to check them in and out of the hotel, booking flights for business people that was one of extra services, calling taxi service to take them to the airport, in charge of safety boxes for the guests. 2) Selling construction equipment and materials to the construction industries meeting sales target. 3) Customer Service Agent: Sales of airline tickets on a daily basis, rostering staff, checking in passengers upon arrival and departures of flights at our international airport.

4) Admin/Purchasing/Marketing/Delivery/Customer Service, Coordinating for all Events, Design Decor For all Events, Costume Designer Wedding/Events and Party Planner, Design Decor for All Events

WORK EXPERIENCE

Weddings/ Events and Party Planner Brian Angelo Designs - 2001 –Present

Brian Angelo Designs: (DIRECTOR OF THE COMPANY)

Experience: Admin/Purchasing/Marketing/Delivery/ Customer Service

Admin: Supervise a small Team about 10 members on jobsites, Accounts including banking etc.

Purchasing: Importing my Materials International for Projects for our Clients.

Marketing: Starting my own company I did my own Marketing, Sales, Advertising, and Promotions to the Knowledge I carry.

Delivery: Most Important Key of the Business, We must Delivery our Service, Satisfaction on time to our Clients with the Service Providers onboard to all Events.

Customer Service: Our Service extends to our customers anywhere along the line,all Seasonal Events/ Party Planner/ Wedding Planner and Coordinator, We have done Events in the Caribbean Islands with Guests Ranging from 100 to 1000 and more.

Design Decor For all Events: Private Parties, Weddings, Anniversaries, Promotional Events, Advertising, Awards Presentations, Corporate Events, Seasonal, and Carnival for global companies such as the Miss Universe Pageant that was held in Trinidad and Tobago. My standard of work for my clients is to see their idea brought to life on to the table with fabulous design concepts and decor.

Costume Designer for many Carnival Bands International and the Theatre Industry.

Facebook: Brian Angelo Designs and Brian Angelo and Friends Carnival

Website with Testimonials: www.brianangelodesigns.com

Other Job Experience

Hilti Fastening Systems: 1988 – 1993 Sales and Customer Service Agent: Selling Hilti Construction Tools and Fasteners to the Construction Industry

Hotel Normandie: 1995 - 1996 Front Desk Customer Service Agent, Night Auditing, (Balancing daily reports from Restaurant & Front Desk...Check in and Out of guests, booking flights for business people. In charge of Safety Boxes)

Royal Caribbean Cruise Line: 1996 - 1997 Bartender (Mixing Cocktail Drinks)

Air Caribbean Airlines: 1998 - 1999 Customer Service Representative and Sales (Sales of Tickets, Checking in Passengers, Arrival and departures of flights)

Holiday Inn Hotel: 2000 - 2001 Night Auditor and Front Desk Customer Service Agent (Balancing daily reports from Restaurant & Front Desk...Check in and Out of guests, booking flights for business people. In charge of Safety Boxes)

EDUCATION

English, Geography, Technical Drawing, Math’s

St Anthony's College

CERTIFICATES

HBO in Marketing and Sales

Dale Carnegie

BWIA Fares and Ticketing’s

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